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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers in Melbourne - New Haven?
The gate access hours are daily from 6:00 AM to 10:00 PM.
When is the office open at US Storage Centers?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sunday.
Are there any items I cannot store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility for questions about specific items.
Do I need to sign a long-term lease to rent a storage unit?
No, US Storage Centers offers month-to-month rentals without long-term obligations.
Can I make payments online for my storage unit?
Yes, payments can be made in person, online, by phone, or by mail. Automatic payments are also available.
Do you sell locks and moving supplies at the facility?
Yes, locks, boxes, and moving supplies are available for purchase for your convenience.
How can I reserve a storage unit at US Storage Centers?
You can reserve units online easily without any credit card holds by visiting their website.
What payment methods does US Storage Centers accept?
They accept cash, checks, VISA, MasterCard, cashier's checks, and money orders.
What nearby businesses can I visit before or after storing my items at US Storage Centers?
You can visit nearby places like Custom Signs & Shirts for printing services, Floors Direct for home goods, or Palm Casual Patio Furniture for outdoor furniture shopping.
Is there a car wash near US Storage Centers where I can clean my vehicle during my visit?
Yes, Bill’s Car Wash and El Car Wash are located nearby and offer car washing and detailing services.
Are there pet-related services close to US Storage Centers in case I need them during my visit?
Indeed, PetVet Vaccination Clinic and Cristy’s Grooming are nearby to assist with pet care and grooming needs.