La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Many customers praised the helpfulness and knowledge of the sales staff, particularly Chris, Richard, and Valerie, who provided excellent service without being pushy.
Product Quality
While many customers appreciated the quality and selection of furniture, there were complaints regarding defects and issues with furniture after purchase.
Shopping Experience
Overall, customers reported a pleasant shopping experience, highlighting the friendly atmosphere and the staff's willingness to assist with finding the right products.
Delivery Issues
Several reviews mentioned problems with delivery and customer service follow-up, indicating a need for improvement in these areas.
FY
Frances Yaremchuk
3 days ago
5.0
I was very pleased to meet Richard Breece who was my salesman at Lazy Boy Home Furnishings. He is knowledgeable and took time to show me several different types of the kind of style of living room furniture that I like. He was friendly and a real asset to your store. I am very pleased with the selection I made. Thank you so much.
CM
Chris Monfort
Feb 16, 2026
5.0
Fantastic personalized experience. We brought our floorplan for our new house and we were able to design the rooms perfectly for our family. An experience I've never had at other stores. Would definitely do it again.
SS
Someone Special
Feb 14, 2026
5.0
Had excellent buying experience with Chris DiCono at the new Lutz FL Lazy Boy store. Chris knew his product and tailored my body into a Trouper power recliner that allowed my body to truly relax . I was not rushed into a sale but instead I was educated about options and what was available that matched my body and my budget. Chris has the ability to listen to your need and suggest chairs to try. Once selected, I was set up for delivery at my convenience and Chris explained the guarantee included. I would highly recommend Chris DiCono at this location to help you find your perfect fit and style. Thank you for the pleasure to recommend a beautiful store and Home Furnishing Expert!
DK
Donna Kushman
Feb 11, 2026
5.0
My sister and I went to the Wesley Chapel Lazy Boy store. Bryan Richardson was very helpful in making sure we found exactly what we needed in a recliner. We intended on checking other places, not. We each bought a recliner with the features and color we were looking for. Thank you for a pleasant shopping experience.
BI
Brian Infantino
Feb 6, 2026
5.0
Great experience at the Lutz (Wesley Chapel) La-Z-Boy store! Sales person Bryan helped us find the perfect chair to accommodate grandpa with the lift assist option...a game changer for those that find it hard to get up and down from their chair...Doug the store manager also did a great job working with our schedule for delivery! A good professional team here at the Lutz store!