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Lowe's Home Improvement

4.2
(2947 reviews)

Business Details

3600 North Road 98, Lakeland, FL
33809, United States
(863) 513-1161
https://www.lowes.com/store/FL-Lakeland/2253

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lakeland, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3600 North Road 98, Lakeland, FL
33809, United States

Hours

Reviews

4.2
2,947 reviews
5 stars
1,783
4 stars
613
3 stars
223
2 stars
88
1 star
240
  • TT
    Tom
    1 day ago
    1.0
    I bought a Kobalt lawnmower because a Lowes manager informed me the brand will have routine parts in stock because it is a Lowes brand. I am trying to buy a blade replacement. Something a Lowes employee assured me would be kept in stock at any local branches. I find that I was lied to as I cannot buy it in my local stores. After going online, calling multiple times, and being hung up while I kept my calm I was provided with no help. I was told they can send me the lawnmower blade if I pay a $79 delivery fee. I was informed when I bought the lawnmower Lowes would support the lawnmower. How is this keeping supplies in stock? It does not cost $79 dollars to ship a box this slim and light weight. Between your horrible AI phone system and rude live agents hanging up I am screwed. I will never buy another lawnmower from this company again and will urge everyone I know to stay away from your stores until a Kobalt 20-in Deck Multipurpose Mower Blade is provided free of charge. I spent hours trying to get your company to do what's right after spending literally thousands between rocks, grills, and other products at your stores in the last few years. How can you advertise and inform a consumer you will keep simple parts such as a lawnmower blade in stock and then try to charge $79 that should cost $10 in delivery max. No wonder other brands are more popular they provide parts in stores for years. I will be posting this terrible experience everywhere until my time and materials needed are covered. I am 27 and plan to spend the rest of my buying power in my lifetime anywhere else such as Home depot. Theodore your manager in the customer care department on 3/6/2026 was absolutely terrible. See requested resolution in my better business bureau complaint. Lowes has become garbage with customer service.
  • JB
    Jolie Buller
    Feb 22, 2026
    5.0
    J.R was super helpful and kind, will be back to see him!
  • MT
    Mike Townsend
    Feb 9, 2026
    5.0
    We bought a convertible freezer/refrigerator. Service was good. Ordered it to be delivered. Delivery went smooth. Great experience
  • BB
    Benjamin Browning
    Feb 7, 2026
    1.0
    Wow. Generally this Lowe's has terrible service, unfortunately they've driven every one else out of business so there's really no place else to shop for a ceiling fan. So I used the online order system. Paid ahead with a curbside pickup scheduled. Upon arrival I followed the instructions to pickup, and the website will not accept that I am here following the links they provided to pickup the item. I will say curbside is LESS convenient than going inside and being ignored. I finally get a number to call for help and then have to deal with an automated AI system. When I got a person at the curbside department, he seemed confused and annoyed. Once again I am dissatisfied and disappointed with Lowe's. I will only shop here when there is no other option for the product I need, and that seems to be the whole point of their terrible business.
  • JT
    Joy Tait
    Feb 1, 2026
    2.0
    Walked in needed Moxie outdoor bleach. Went to section of store and where it should be they put the inside bleach which is the WRONG item. Asked Liam to page someone to help in the section to see if they had in a box in above shelves, but NO ONE showed up. He paged Tony who never showed up. Ended up going to lowes in South Lakeland. No one anywhere to help. Makes no sense at all. We were there for a solid 10-15 minutes. Won't be back. Liam tried calling Tony, but no show

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

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Certified March 01, 2026Yext Knowledge Graph
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