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Lowe's Home Improvement

4.1
(2606 reviews)

Business Details

3525 Lakeland Highlands Road, Lakeland, FL
33803, United States
(863) 701-9800
https://www.lowes.com/store/FL-Lakeland/0783

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lakeland, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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Location

Lowe's Home Improvement
3525 Lakeland Highlands Road, Lakeland, FL
33803, United States

Hours

Reviews

4.1
2,606 reviews
5 stars
1,489
4 stars
556
3 stars
211
2 stars
90
1 star
260
  • TT
    Tom
    1 day ago
    1.0
    I bought a Kobalt lawnmower because a Lowes manager informed me the brand will have routine parts in stock because it is a Lowes brand. I am trying to buy a blade replacement. Something a Lowes employee assured me would be kept in stock at any local branches. I find that I was lied to as I cannot buy it in my local stores. After going online, calling multiple times, and being hung up while I kept my calm I was provided with no help. I was told they can send me the lawnmower blade if I pay a $79 delivery fee. I was informed when I bought the lawnmower Lowes would support the lawnmower. How is this keeping supplies in stock? It does not cost $79 dollars to ship a box this slim and light weight. Between your horrible AI phone system and rude live agents hanging up I am screwed. I will never buy another lawnmower from this company again and will urge everyone I know to stay away from your stores until a Kobalt 20-in Deck Multipurpose Mower Blade is provided free of charge. I spent hours trying to get your company to do what's right after spending literally thousands between rocks, grills, and other products at your stores in the last few years. How can you advertise and inform a consumer you will keep simple parts such as a lawnmower blade in stock and then try to charge $79 that should cost $10 in delivery max. No wonder other brands are more popular they provide parts in stores for years. I will be posting this terrible experience everywhere until my time and materials needed are covered. I am 27 and plan to spend the rest of my buying power in my lifetime anywhere else such as Home depot. Theodore your manager in the customer care department on 3/6/2026 was absolutely terrible. See requested resolution in my better business bureau complaint. Lowes has become garbage with customer service.
  • AG
    Angela Gunter
    3 days ago
    5.0
    I love Lowe’s ! I go there sometimes to see what’s clearances they have. Lowe’s is my choice
  • JC
    Jacob Clayton
    Feb 20, 2026
    1.0
    Spent around $15,000 in 3 months, and the customer service representative "Jas" is extremely rude each of the 3 times i had to deal with her for returns. And when pointing out shes being rude, she said we should leave and never come back, so thats exactly what we're going to do. I will never shop at this store again, id rather drive to the home depot or to the Lowes in bartow, I'll happily take my business elsewhere.
  • KC
    Kathy Cole
    Feb 14, 2026
    1.0
    I am currently standing at customer service after waiting in thermostats for over 30 minutes for Help, which never arrived. I am waiting for the manager to show up again over 10 minutes waiting. No one arrived. This has got to be the worst Customer Service store ever.
  • IF
    Ismaray Fruto
    Feb 5, 2026
    4.0
    I had a really good experience shopping at Lowe’s. The store was clean, organized, and easy to navigate, which made finding what I needed much faster. They have a great selection of home improvement materials, tools, and appliances, and the prices felt fair compared to other stores. The staff was friendly and willing to help when I had questions, and I appreciated that they took the time to point me in the right direction. Checkout was smooth and quick as well. The only reason I’m giving 4 stars instead of 5 is because it was a bit hard to find assistance right away in some departments, but overall it was a positive experience and I will definitely continue shopping here.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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