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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Lake Wales, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
2,329 reviews
5 stars
1,410
4 stars
538
3 stars
193
2 stars
56
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.
Product Availability
Customers frequently noted issues with product availability, including incorrect stock information and delivery problems.
Store Experience
The store is generally well-organized and clean, but some customers experienced long wait times for assistance and dissatisfaction with self-checkout service.
Management Issues
Several reviews highlighted poor management practices, including mishandling of orders and lack of accountability for mistakes.
- DBDon Bridges6 days ago5.0Couldn't find what I needed and an employee helped me find it, plus the checkout lady helped me scan my items Ana I got a discount
- DIDennis IrvingDec 30, 20255.0I deal with Lowes all the time, great store has everything you need. Go there for the best deals.
- LLLynnDec 27, 20251.0Terrible!!! I ordered, online an appliance , and drove 30 miles to a Lowe's store to pick it up. I get there to pick it up and get it to my vehicle only to find out it was not what I ordered. I specifically drove to this particular Lowe's because it was the closest store that supposedly had the exact model I wanted in stock. I brought it back inside and waited for several minutes to find out that the model was NOT in stock. Wasted time and money to travel all the way there and they didn't have it.
- MSM SDec 20, 20255.0Outstanding customer service by Jennifer for my online order pick up. Before I could even type my info into the screen I hear "what's your last name" and looked to my left and here she comes. Top notch. Thank You Jennifer.
- PJPam St JohnDec 15, 20251.0WORST customer service EVER! How can 2 garden center employees PLUS a supervisor all DISAPPEAR from the entire dept. when they are "supposedly" helping you find a product, and never return - even to tell you that they couldnt find it ??? We will absolutely NEVER shop here again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Lake Wales, FL offer?
Lowe's Home Improvement offers a wide range of hardware products, building materials, appliances, tools, flooring, gardening equipment, and installation services to support both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Lake Wales, FL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours on specific dates.
Can I pick up my order at the Lowe's Lake Wales store?
Yes, Lowe's offers in-store pickup. You'll receive an email with pickup instructions when your order is ready. Bring the order confirmation and a photo ID to the designated pickup area during store hours.
Does Lowe's in Lake Wales provide installation services for products?
Yes, Lowe's offers various installation services including appliances, flooring, doors, lighting, HVAC, and more to help complete your home improvement projects.
How can I return or exchange an item I purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be initiated online. For in-store returns, provide proof of purchase at customer service. Some items have specific return policies.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts major credit cards such as American Express, Visa, Mastercard, Discover, cash, and checks.
Is delivery available for purchases made at Lowe's Lake Wales?
Yes, Lowe's offers delivery services along with in-store pickup to provide convenient shopping options.
Are there any nearby restaurants or places to eat near Lowe's Home Improvement in Lake Wales?
Yes, nearby dining options include Bob Evans, Freddy’s (a burger restaurant), Paradise Bar Restaurant and Grill, Slim Chickens, Akshadal Jamaican Grill, and Pretzelmaker, perfect for grabbing a meal before or after shopping.
What nearby stores and shops can customers visit close to Lowe's in Lake Wales?
Customers can visit nearby stores such as GameStop, Toys "R" US, Charlotte Russe, Payless ShoeSource, Spencer's, and DreamBins! for additional shopping options.
Are there any nearby service providers near Lowe's Lake Wales that could assist customers?
Yes, nearby services include Minute Key (key and locksmith), Blue Rhino Propane Exchange, Optical Outlets (optometrist and eyewear), Citizens Bank & Trust, and Farmers Insurance - Richard Williams Agency.