Extra Space Storage

4.8
878 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 610 Rinehart Rd in Lake Mary, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, golf carts available, wide drive isles, vehicles are allowed in drive-up units, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
610 Rinehart Rd, Lake Mary, FL
32746, United States

Hours

Reviews

4.8
878 reviews
5 stars
793
4 stars
30
3 stars
12
2 stars
12
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and professional, providing excellent customer service.

Cleanliness

The facility and storage units are frequently noted as clean and well-maintained.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases after initial rental periods.

Efficient Process

Many reviews highlight the smooth and quick rental process, with efficient communication and setup.
  • SC
    Sherry Czwakiel
    6 days ago
    5.0
    Great online experience. Everything was waiting for me when I got there. The only thing I would recommend is you also provide the door combination to get into the climate control units. It was not provided in my paperwork but fortunately another customer happened to be unloading items wgen i arrived and I was able to ask them. I would not have been able to get in otherwise and needed to store my items that day.
  • GJ
    Gregory Jackson
    Dec 27, 2025
    2.0
    Older outside storage unit. Climate control is less than desirable! Rate increased almost $100.00 in less than three months! Employees never make us feel acceptable there. Seemed they were always hovering when we were there gathering, or storing more items. Happy we found a more update, and indoor storage unit!
  • TA
    Troy Ather
    Dec 27, 2025
    5.0
    As someone that sells technology for a living and have met with thousands of clients over three decades you learn a lot about how a business functions. Having said that, Extra Space has the smoothest transaction I’ve ever seen as a user. GREAT Customer skills when I called in. Once you decide your particular size it’s game on. Provide your card through a secure link, receive the text, email while on the phone to lock down the agreement, I get a call while on the call with the Customer Agent, they leave a message welcoming me at the site I’ve chosen. My unit is ready with my lock within 15-20 minutes it’s ready for me to use. I receive the code to the gate in a text. It was the fastest, most smooth Transaction with a company I’ve ever seen. We all have seen the multiple phone calls, transaction didn’t go through, something’s not ready when you get there, and so it goes. I was stoked to see a company use technology to drive an amazing customer experience while still dealing with human interaction. The people at the Extra Space Storage were fantastic to work with. This is the Olympic Olympics. It would be all 10!! Thank you for an incredible business transaction and experience it was truly refreshing!!!!
  • ME
    Marcella Eimers
    Dec 16, 2025
    5.0
    Aaliyah at Extra Space Storage was wonderful. I was stressed about switching storage units because I'm on a tight fixed budget, but she was so friendly, understanding, and patient throughout the whole process. She took the time to find me a great online deal that fit perfectly within what I could afford. She never made me feel judged or uncomfortable about needing to stick to my budget, and her kindness really gave me peace of mind during a tough time.
  • WM
    William Moss
    Dec 14, 2025
    2.0
    First the positive - the storage facility was clean and my unit was clean on move in. Now the negative - about 3 months in the price of the unit doubled. I get teaser rates but be clear up front on what the rate will be, and really double? I did a purchase online and the gate code I was given did not work and I was not given the code to the building where my unit was. I had to have multiple contacts with the office to actually get into my unit. I had an small interior unit in one of the buildings. They do not have enough carts for all the buildings - - I always had to go searching for one when I needed one to move boxes around. I do not recommend this facility and would not use them again if I needed storage.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.