At Home

4.3
962 reviews
At Home The Home Decor & Holiday Superstore storefront

About

Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreAt Home
Discover At Home in Lake Mary, FL. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

At Home
3750 Flagg Ln, Lake Mary, FL
32746, United States

Hours

Reviews

4.3
962 reviews
5 stars
565
4 stars
229
3 stars
97
2 stars
23
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.

Product Quality

Customers noted a range of product quality, with some items being perceived as low quality or overpriced, while others found good value.

Store Selection

The store offers a wide variety of home decor and seasonal items, with many customers appreciating the extensive selection.

Pricing

Pricing is seen as moderate to high, with some customers feeling that items are overpriced for the quality.

Store Environment

The store is generally described as clean and well-organized, contributing positively to the shopping experience.
  • JA
    JoyAnne Archer
    Nov 30, 2025
    5.0
    Tracy did an amazing assisting me. She was extremely attentive and exhibited great quality service!
  • TD
    Tiffany Diaz
    Nov 30, 2025
    1.0
    I rarely leave reviews, but after my encounter at the At Home store, I felt it was necessary. My family and I were shocked at how unbelievably rude, condescending, and unprofessional the manager Jackie was. Her attitude wasn’t just directed at us, she treated an older gentleman who was simply asking for a refund with the same disrespect. It honestly made me contemplate walking out and taking my business elsewhere. Thankfully, another manager, Demetri, stepped in and completely turned the experience around. He was kind, helpful, patient, and so down-to-earth. His professionalism truly saved the day. If this is the type of behavior he has to work alongside, he absolutely deserves a raise. And in my honest opinion, Jackie should not be working in customer service. Demetri is the only reason I’ll consider returning to this store.
  • BB
    bill52ify
    Nov 28, 2025
    4.0
    Great Christmas products at reasonable prices and the staff was very helpful and friendly
  • JR
    J. Rojas-Vidal
    Nov 27, 2025
    4.0
    Great selection of artificial trees this year!
  • MN
    Marcus Nelson
    Nov 25, 2025
    4.0
    Decent place..no complaints

Frequently Asked Questions About At Home

What is Insider Perks?

The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!

What is the At Home return policy?

No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s). Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt. We do not provide exchanges. You're welcome to return any unwanted product and purchase new items. We are unable to accept returns on mattresses. We are unable to accept returns of pillows and cushions without all of their tags. We are unable to accept returns of items marked “All Sales Final”. Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store. If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund. While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items. *we allow up to 3 returns without a receipt.