Brand Certified
Lowe's Home Improvement
4.2(2136 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3463 NW Bascom Norris Drive, Lake City, FL
32055, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(386) 719-6622
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/FL-Lake-City/0179
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Lake City, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
3463 NW Bascom Norris Drive, Lake City, FL
32055, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,136 reviews
5 stars
1,271
4 stars
458
3 stars
186
2 stars
66
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being unresponsive or rude.
Product Availability
Customers generally find that the store has a good selection of products, but there are complaints about items being out of stock or not available as listed.
Store Cleanliness
The store is often noted for being clean and organized, contributing positively to the shopping experience.
Delivery Issues
Several reviews highlight significant problems with delivery services, including missed appointments and poor communication.
Employee Recognition
Specific employees receive high praise for their exceptional service, indicating that there are standout staff members who enhance the customer experience.
- JGJake Gregory2 days ago1.0Worst customer service ever. As a person that has an LLC. Their return policy is BS. Manager won’t even come to talk to you in person. Won’t ever come back to this awful place, I’ll spend hundreds of thousands of dollars at Home Depot.
- SBSheila Burnett6 days ago5.0Myself Personally I will continue to Shop at Lowe's, they are reasonable with their Prices and I always get what I need, they have had everything in Stock when I needed it and they're Pricing is my Favorite Part they are Cheaper than any other place close by!!!
- MCMark CleavesFeb 16, 20265.0Key machine worked flawless.
- PSPamela StutzmanJan 31, 20265.0The employee's are polite and knowledgeable not only on their department but others, or they will get you to one who is
- ANAnGela NorTonJan 13, 20265.0i find some good things i get my spray paint and i get my super glue i love the fact that they cater to vets my daddy is a vet so they get the 10%off plus my daddy gets a parking spot for him
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Lake City, FL?
You can find a wide range of products including appliances, tools, paint, patio furniture, home décor, flooring, plumbing essentials, decking, grills, lumber, and gardening equipment. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and more.
What are the store hours for Lowe's Home Improvement in Lake City, FL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with closures on certain holidays such as November 27 and December 25.
Does Lowe's Home Improvement offer delivery and in-store pickup?
Yes, Lowe's offers both delivery and in-store pickup services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will inform you of any changes to your order status.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online in your Order History. For in-store returns, provide proof of purchase at the customer service desk.
What installation services does Lowe's Home Improvement provide?
Lowe’s offers installation services for appliances, backsplashes, blinds, cabinets, carpets, countertops, decks, doors, garage doors, garbage disposals, generators, gutters, hardwood flooring, HVAC, lighting, playsets, water heaters, showers, siding, sinks, smart home devices, tiles, toilets, vanities, washers & dryers, water filters, windows, roofing, fences, and flooring.
Are there any nearby places that can complement a visit to Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange nearby offers propane refills, which can be convenient if you purchase grills at Lowe's. Minute Key locksmith services are also nearby for key or lock needs.
What dining options are available near Lowe's Home Improvement for customers before or after shopping?
Nearby dining options include Quiznos for fast food, Sakura Buffet offering Japanese and Chinese cuisine, Guangdong Chinese Buffet, and Two Cuban Guy's Cuban food truck.
Where can customers shop for clothing and accessories near Lowe's Home Improvement in Lake City?
Lake City Mall is close by, featuring stores like rue21, Belk, Maurices, Cato Fashions, Payless ShoeSource, Hibbett Sports, Claire's, and others for clothing, shoes, and accessories.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website