Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Lake City, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
3463 NW Bascom Norris Drive, Lake City, FL
32055, United States
Hours
Reviews
4.2
2,005 reviews
5 stars
1,183
4 stars
444
3 stars
180
2 stars
61
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported poor service and unresponsive employees.
Product Availability
Customers noted issues with product availability and fulfillment, including delays and items being out of stock.
Store Cleanliness
The store is generally described as clean and organized, contributing positively to the shopping experience.
Employee Knowledge
Some employees were recognized for their expertise and assistance, while others were criticized for lacking product knowledge.
- KHKirsten HJan 3, 20265.0I’m not sure how y'all got lucky enough to have an employee like Nicky! I specifically look for her every time I visit the store, she is incredibly knowledgeable and passionate about her job. She runs circles around her male colleagues, I 100% trust her and highly recommend going to her for all of your questions/needs! 10/10, thank you Nicky and Lake City Lowe’s!
- SLSeverin LeeJan 1, 20264.0I came to Lowe's in Lake City Florida because I needed a special tool that they only had in stock versus the one that's close by I use their pickup locker system that was super easy I only wish the lockers were located on the outside of the building that way if I would have came here after hours I could have picked it up after hours that may be a huge option that you guys can possibly think about in the future especially the Handy Home repair person where we normally work after closing if we have an emergency and need parts late in the day that we cannot make it there before closing time. My overall impression of the store was that it was clean seem to be well staffed.
- JDJeremy DeesDec 27, 20255.0As a builder going to the big box stores for lumber can be a painful experience sometimes. However my best experiences have always been at Lowe's in Alachua. I deal with April and Pro Sales there on a regular basis for most of my materials and she is awesome and amazing and great at what she does
- AVAnna VickersDec 24, 20255.0Of course I am a woman trying to help my boyfriends finish a job lol. But I went in and the ran into the best service sales man there. He was on point with everything I needed to buy. Even got in the phone with my boyfriend and let him explain what he needed. I was in and out in 19 min with this gentleman’s help. I wish I could remember his name because he is a blessing. I hope he has a very Merry Christmas and I will find out his name and make sure that he is recognized. Best experience ever.
- WAWicker AviationDec 16, 20251.0Offers products online at a ridiculously low price yet does not fulfill the purchase. Ordered four 5 gallon buckets of primer and was dragged along for 3 weeks about delivery dates, delayed fulfillment and finally they decided to just cancel the order, after I agreed to delay the order delivery. I don't care if the price was a listing error, you're obligated to honor your prices. A completely dishonorable and untrustworthy company that I will no longer be a patron of. I'd rather spend more money at a competitor that I can trust.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Lake City, FL?
You can find a wide range of products including appliances, tools, paint, patio furniture, home décor, flooring, plumbing essentials, decking, grills, lumber, and gardening equipment. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and more.
What are the store hours for Lowe's Home Improvement in Lake City, FL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with closures on certain holidays such as November 27 and December 25.
Does Lowe's Home Improvement offer delivery and in-store pickup?
Yes, Lowe's offers both delivery and in-store pickup services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will inform you of any changes to your order status.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online in your Order History. For in-store returns, provide proof of purchase at the customer service desk.
What installation services does Lowe's Home Improvement provide?
Lowe’s offers installation services for appliances, backsplashes, blinds, cabinets, carpets, countertops, decks, doors, garage doors, garbage disposals, generators, gutters, hardwood flooring, HVAC, lighting, playsets, water heaters, showers, siding, sinks, smart home devices, tiles, toilets, vanities, washers & dryers, water filters, windows, roofing, fences, and flooring.
Are there any nearby places that can complement a visit to Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange nearby offers propane refills, which can be convenient if you purchase grills at Lowe's. Minute Key locksmith services are also nearby for key or lock needs.
What dining options are available near Lowe's Home Improvement for customers before or after shopping?
Nearby dining options include Quiznos for fast food, Sakura Buffet offering Japanese and Chinese cuisine, Guangdong Chinese Buffet, and Two Cuban Guy's Cuban food truck.
Where can customers shop for clothing and accessories near Lowe's Home Improvement in Lake City?
Lake City Mall is close by, featuring stores like rue21, Belk, Maurices, Cato Fashions, Payless ShoeSource, Hibbett Sports, Claire's, and others for clothing, shoes, and accessories.