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Lowe's Home Improvement

4.1
(3071 reviews)

Business Details

13705 US Higway 441, Lady Lake, FL
32159, United States
(352) 259-6500
https://www.lowes.com/store/FL-Lady-Lake/1685

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Lady Lake, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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  • DebitAvailable

Location

Lowe's Home Improvement
13705 US Higway 441, Lady Lake, FL
32159, United States

Hours

Reviews

4.1
3,071 reviews
5 stars
1,685
4 stars
660
3 stars
279
2 stars
122
1 star
325

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised individual employees for their helpfulness and professionalism, while others reported rude or unhelpful staff.

Product Availability

Customers frequently noted issues with stock availability and organization, making it difficult to find items.

Checkout Experience

There were complaints about long wait times at checkout and a lack of cashiers, leading to frustration among customers.

Store Cleanliness

The store was generally described as clean and well-organized, although some customers encountered cluttered aisles.

Delivery Issues

Several reviews highlighted problems with delivery services, including miscommunication and unsatisfactory handling of appliances.
  • MT
    Melissa Taylor
    1 day ago
    5.0
    Went today for some concrete blocks and had a fantastic experience! Mike came out of nowhere, and helped us get the correct cart for the job, loaded for us, and then walked us to checkout. He then unloaded in our car for us with the assistance of a gentleman named Jeff. He was incredibly nice! I will definitely be shopping at this location going forward!
  • KL
    Kristen Laxgang
    Feb 24, 2026
    5.0
    My review is specific to A Pro Service employee, Joseph McHugh #3351. I was looking for help with a vanity and unfortunately the plumbing department was on lunch. Joseph so kindly stepped in to help me even though this was not his area of expertise. He was kind, knowledgeable and did not make me feel like an inconvenience whatsoever. My husband met me there later and also worked with Joseph to get vanities on order and he was so impressed with his professionalism and patience. I can't say our experience would have been as good as it was if we would not have met Joseph.
  • TV
    Tom Varner
    Feb 13, 2026
    1.0
    Lack of sufficient help at cash register. Line of customers. waiting too long to check out. Cash register machine won't work accepting cash. Was unable to get immediate help paying, so unable to purchase goods. Left with items there wanting to purchase.
  • AH
    Arlen Herbst
    Feb 3, 2026
    2.0
    We ordered a new washer and dryer and was told that for the delivery fee, the deliverers would disconnect the old washer and dryer, move them out to the street, connect the new washer and dryer by a licensed plumber, and make sure it works. Well, after taking one picture of the area so far away from the location I couldn't see the issue at all. Our friend tried to disconnect the pipe and it broke. The plumber that went out said that with the right tool, it wouldn't have happened. In the end, don't promise things in the store that the delivery team can't fulfill. After talking to one of the management team members, we were more or less satisfied but at this time, we would be hesitant to use delivery again by Lowe's. By the way, your AI assistant is terrible. I just wanted a representative and it took a couple of minutes saying "representative" before even talking to a human and then it took four times calling because I got disconnected three times previously.
  • SH
    Susan Herbst
    Feb 2, 2026
    1.0
    One of the worse experiences we have ever had with Lowe's. This was the first time washer and dryer. Because we are on a trip flying from airport to airport that they would be delivered and installed bye professional plumbers and the old ones would be moved to the street for wherever we wanted them. In between flights we got the message from our renter that the installers said that one of the hoses was rusted and that they weren't going to install it. They also didn't move the old appliances out of the garage. They just dropped off the new ones and left. Which left our inexperienced renter with the problem. He tried to take off the hose and broke the pipe and flooded the basement. A mess that we feel wouldn't have happened if we had been able to count on Lowe's like we thought. When we tried to call the Appliance Department, we got hung up on three times before anyone even spoke. The fourth time and associate who would take absolutely no responsibility for any of this from Lowe's. They didn't do anything wrong according to her and she didn't care at all about our trust in them being broken

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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