Lowe's Home Improvement

4.3
2644 reviews

About

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Lowe’s in Kissimmee, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
4420 Pleasant Hill Road, Kissimmee, FL
34746, United States

Hours

Reviews

4.3
2,521 reviews
5 stars
1,604
4 stars
496
3 stars
187
2 stars
68
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.

Store Condition

The store is generally described as clean, well-organized, and easy to navigate, contributing to a positive shopping experience.

Product Availability

Customers expressed frustration with product availability and issues with returns, indicating inconsistencies in stock and return policies.

Staff Assistance

While some employees received high praise for their assistance, others were noted for being unhelpful or dismissive, leading to a hit-or-miss experience.
  • SW
    Shane Walker
    1 day ago
    1.0
    I have been going to the Poinciana Lows for a few years. EVERY time I go into the green/plant area, plants are dying left and right from no water. Not sure who is running the show there, but its so sad.
  • DL
    David Lane
    Jan 6, 2026
    1.0
    Store will not exchange a ceiling fan that was purchased slightly more than 90 days ago. Fan was previously installed by someone else and has paint and rust on it, as well as cut wires. I will never purchase another product from any Lowes. They should make sure products that are returned are in good enough condition to re-sell. They are willing to loose a $15k/yr customer over a $200 ceiling fan?
  • FJ
    Frank J.
    Jan 2, 2026
    5.0
    Nice clean store, clean restrooms. Obviously hard to find salesperson. But most of us know what we are looking for before we get there!
  • MR
    Milagros Lopez Robles
    Dec 14, 2025
    5.0
    I tried to do a survey of the service, but unfortunately the receipt did not have the information for the survey. But I am so pleased with Sonia's service from the painting department, that if she had done it her score is 10. Thank you, for your time to clarify my doubts and guide me too. I went for a painting, and ended up buying other accessories, thanks to your guidance!
  • OP
    Oneiri Pagan
    Dec 6, 2025
    1.0
    Will never come to this Lowe’s again I just recently moved to Poinciana and I have bought a paint gun. I try to return the paint gun within the 48 hours because the paint gun that I had bought was damaged the day before I went ahead and I bought a bigger paint gun and the worker they told me to bring the other one that I had bought the day before because it was damaged after I go to the store the next day they didn’t want to take the paint gun that was damaged. I try speaking to the manager. The manager was rude. I don’t remember his name, but he’s the one that works in the returning section. He didn’t even want to help me at all. I was trying to explain to him that I have spoken to somebody the day before and tried to explain the situation, but he just walked away and left me with the words in my mouth. I will never go into this loads again. I do not recommend it normally when I go into Lowe’s the people make you feel welcome, but not this one. I honestly don’t recommend it. Had to drive 1 hour to the Haines city Lowe’s and they were able to give me the help he couldn’t give me .

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.