Store your belongings at Extra Space Storage on 4390 Pleasant Hill Rd in Kissimmee, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered parking, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Antonio and Amena received numerous praises for their exceptional customer service, being described as helpful, courteous, and professional.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Professionalism
Staff members are frequently recognized for their professionalism and knowledge, making the rental process smooth and efficient.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases after initial rental agreements, indicating potential issues with pricing transparency.
LR
Lourdelie Rosemond
Feb 23, 2026
1.0
I am extremely disappointed with my experience at the Extra Space Storage on Pleasant Hill Rd. When I recently checked on my outside climate-controlled unit, I discovered it had been infested with rats. Several of my personal belongings were chewed through and damaged beyond repair. Boxes were torn apart, and there were clear signs of rodent activity throughout the unit.
As a result, I had to throw away a lot of my items due to contamination and damage. This has been both financially and emotionally upsetting.
I immediately went to the front desk and canceled my unit. I did not have insurance because when I signed up, it was emphasized as protection mainly in case of theft or break-ins. Since I did not plan on keeping the unit long term, I did not feel it was necessary. I never expected to need coverage for a pest infestation.
If there is a known pest issue, customers should be informed. Proper cleanliness and effective pest control should be a basic standard for any storage facility, especially one offering climate-controlled units.
Unfortunately, this experience caused significant loss and stress. I would not recommend this location to anyone storing valuable or sentimental belongings.
MB
Marelis Barredo
Feb 12, 2026
5.0
Amina great gracias
OM
Oscar Mercado
Feb 11, 2026
5.0
Fast service and friendly guy as customer service
Customer Service
Mr. Antonio
MM
Maricela Mercado
Feb 11, 2026
5.0
Antonio es muy amable en su atención y nos explicó con cada detalle. Un excelente trabajo.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Kissimmee, Poinciana, and Campbell.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in Kissimmee?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available to protect temperature-sensitive items, alongside standard units without climate control.
Can I store my RV and boat at Extra Space Storage?
Yes, Extra Space Storage provides outdoor, covered, and indoor storage options for RVs and boats of all sizes with flexible month-to-month leases.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there moving and packing supplies available at Extra Space Storage?
Yes, a variety of moving and packing supplies including boxes are available for purchase both online and at the facility.
What are the gate hours at Extra Space Storage?
Gate access hours are from 6:00 AM to 10:00 PM every day.
Is there an on-site manager available at Extra Space Storage?
Yes, there is an on-site resident manager to assist you with your storage needs.
What nearby places can I visit before or after using Extra Space Storage?
Nearby, you can visit Tropical Smoothie Cafe for refreshments, Taco Bell for quick meals, or Lowe's Home Improvement if you need packing materials or home supplies.
How can nearby transit or landmarks help me find Extra Space Storage?
Extra Space Storage is located near landmarks such as Petsense by Tractor Supply and Kissimmee - Pleasant Hill Rd retirement home, making it easy to locate the facility.
Are there any convenient services near Extra Space Storage for vehicle needs?
Yes, AutoZone and O'Reilly Auto Parts are nearby for automotive needs, and U-Haul Neighborhood Dealer provides truck rentals, which can assist when moving items to storage.
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