Extra Space Storage

4.8
838 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3280 Vineland Rd in Kissimmee, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, drive up climate controlled units, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3280 Vineland Rd, Kissimmee, FL
34746, United States

Hours

Reviews

4.8
838 reviews
5 stars
776
4 stars
18
3 stars
3
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Lila received numerous accolades for her exceptional customer service, being described as attentive, helpful, and professional.

Facility Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Management Issues

Some customers expressed dissatisfaction with management's responsiveness and handling of issues, particularly regarding security concerns and customer complaints.

Mixed Experiences

While many reviews praised the service, there were also negative experiences reported, particularly related to pricing transparency and customer interactions.
  • JJ
    John
    2 days ago
    5.0
    Thank you to the employee who was able to help me out when I was in a tight bind, may your pay increase match the rate of inflation every year and your pillows remain cool and comfy for the rest of your days
  • MH
    Michael Harris
    Dec 1, 2025
    1.0
    The manager appears to have a limited grasp of effective customer support and consistently frames even simple requests as unmanageable, often attributing her inability to assist to vague directives from higher leadership. Damage from leaking AC lines and no assistance to help rectify any damage. Is extremely short and condescending too.
  • SR
    Sandra Ruiz
    Nov 30, 2025
    5.0
    Great experience
  • SS
    Steven Sepulveda
    Nov 24, 2025
    5.0
    Great Customer service! Lila went above and beyond to make everything quick and easy for me.
  • AJ
    Anibal Acevedo Jr
    Nov 18, 2025
    5.0
    Lila V. was so helpful in our decision of the room we needed for storage, she shows us the room also how everything works when bring your items.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.