La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the staff for being polite, knowledgeable, and helpful throughout the purchasing process.
Product Quality
Many reviews highlighted satisfaction with the quality of the furniture, although there were some concerns about specific materials and warranty issues.
Sales Experience
The sales process was described as pleasant and pressure-free, with staff allowing customers to browse and ask questions without feeling rushed.
Delivery Service
Delivery teams received positive feedback for being professional, timely, and efficient in their service.
Pricing Concerns
Some customers expressed dissatisfaction with perceived pricing inconsistencies and sales tactics that felt misleading.
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Rebecca Scott
1 day ago
5.0
My husband and I went to La-Z-Boy to get a recliner. We had a general idea of what we wanted, but with such a huge selection, we thought it would take all day to narrow it down. The quality of the furniture is beautiful. We had a salesman named Coleman who helped us narrow it down and find the perfect chair in less than an hour. He was helpful without being pushy and very polite. It made it a pleasure to pick out a piece of furniture that will be with us for many years to come. I’ll definitely be going back to La-Z-Boy for further furniture needs.
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Carol Kapostasy
4 days ago
5.0
Nicole & Ryan were so patient & helpful! They assisted me in navigating the process of choosing everything I needed to update my living area! I appreciated their gift of time & kindness!
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Cynthia Jackson
Feb 18, 2026
5.0
Ryan h helped me make this recliner purchase in the presence of my mother. She had a certain budget in mind and did not want to spend over that amount. I was bound in determined to get her a chair regardless of the cost and Ryan helped facilitate this purchase by providing me with separate invoices one for Mom with the chair cost and one for myself that included the upholstery. I’m very grateful to Ryan and all of his extra efforts. He was superb!
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Cindy Vanacore
Feb 17, 2026
5.0
Happy I went to the Setauket store. I was told in another store (Farmingdale) that I the sofa I wanted was no longer available which ended up being untrue. Purchased a sofa, loveseat, rug and pillows. The designer Janice happened to be there and helped up pick our fabrics. Wonderful experience!
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Tim Mallett
Feb 8, 2026
4.0
I’ll start at the end. Juan delivered my chair set it up and showed me all the controls. Very friendly and professional. I like my chair, but we had planned to buy a sleeper sofa and another recliner and that did not work out well. After three visits to check and double check that we liked the couch, that it would fit and look nice in our room, we were told that it could be up to four months before it could be delivered. We were told the fabric was on back order and this was the fabric that was on the floor model. After looking at other fabrics we decided on an alternative. The fabrics were similar in color and material and when it was rung up the price increased $800 and it would take two months to receive it. That was the end of our couch shopping at LaZBoy. We would not have bought my chair here other than it was the only one that fit due to my height. And we decided to buy the second recliner elsewhere. Make sure you are in no hurry for your furniture when you begin shopping