Brand Certified
Lowe's Home Improvement
4.0(2722 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
8054 Philips Highway, Jacksonville, FL
32256, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(904) 828-5170
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/FL-Jacksonville/1842?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1842-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Jacksonville, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
2,722 reviews
5 stars
1,498
4 stars
562
3 stars
222
2 stars
119
1 star
321
- TSTawana “Ms. T.” SneedApr 20, 20261.0This Lowe's was horrible and I've tried giving it a chance twice. One of my bad experiences was in the garden center Fri, 4/17 and the other was today, 4/20. Both visits I experienced very bad customer service. The two employees provided little to no assistance causing me to leave the store without any purchases and will never return. Lowe's, that a really bad business practice.
- CSChase StricklandApr 18, 20261.0multiple flock cameras in parking lot - avoid - there is a new home depot on san jose that does not have tracking cameras
- CACP AApr 17, 20261.0Buyers beware... its not a true buy 3 get 3 free on soil ... 1 bag rings up 2.29.... whether get just 1 bag or more.. so when ring up 6 bags, bill is not 3x2.29 with 3 free... its 6x2.29. Sale should just read 2.29/bag.
- BCBil CarlsonApr 6, 20265.0I had my refrigerator scheduled for 04-02 but it came damaged. The delivery guys were great as they noticed the damage, advised me, and I refused the delivery. Different guys returned on 04-03 and the new refrigerator was damaged as well. I refused that one too and called Lowe's (8050 Philips Hwy.) to rectify the situation. Tiana returned my phone call and saved the day! She rescheduled it for 04-06 and apologized many times for my inconvenience. She then offered to take some monies off the order without me even asking. It was more than fair and made me feel like I was a valued customer. You should be so very proud of a manager like her as she handled the situation with kindness, concern, and grace. I shall continue to shop at Lowe's simply because of the way in which Tiana treated me: customer service is not dead at Lowe's. Thank you!
- LLLuis LizarazoApr 1, 20264.0Place is great inside, Lowes employees are helpful, parking lot is well constructed. Only problem is there seemed to be a few people walking around the parking lot who seem like they regularly look for the opportunity to take tools from people's trucks. I had to stay at the truck because when my partner and I were walking inside, I looked back and some homeless looking guy was looking in the back of the truck and I walked back to the truck like I left my wallet and he walked away, then I walked inside and stood by the doors looking outside and he walked back to my truck and put his hands on my truck and looked into the bed and I came out and yelled "hey" and he walked away again and I had to stay outside with my tools while my partner gathered all the materials and supplies we needed for work. I really wish these places had more security so I wouldn't have to leave my partner to carry all the supplies and take longer to find everything.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website