Brand Certified
Lowe's Home Improvement
4.0(2715 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
4040 Oldfield Crossing Drive, Jacksonville, FL
32223, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(904) 886-7112
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/FL-Jacksonville/0502?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-502-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Jacksonville, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Lowe's Home Improvement
4040 Oldfield Crossing Drive, Jacksonville, FL
32223, United States
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
2,715 reviews
5 stars
1,488
4 stars
568
3 stars
215
2 stars
119
1 star
325
- RHRobert Holland1 day ago2.0Its hard to be the worst Lowes. Employees and I mean numerous employees could not tell me where anything existed in their respective departments and sent me on a scavenger hunt. The only bright spot was Danny in Customer Service. This is what happens when choices for suppliers are down to the worst ones in history. Lowes and Home Depot are just awful. One employee said her manager moved the items and didnt tell anybody so she had no way of knowing. The trail of poor service leads directly to the non leaders employed by Lowe's. Once Ace is rebuilt I hope to never step foot in one again.
- JEjeff ennis5 days ago5.0I love this store, and today I went and these two girls helped me and they were the sweetest. They were in customer service, an old fella like me really appreciates the help I get.
- ACAndy Carmona6 days ago5.0Just left the store in Jacksonville Florida on Oldfield Crossing Drive and was about to walk out with the wrong concrete anchors and drill bit. I approached Jim R in Harware, who was so patient and kind and explained how I was about to purchase the wrong drill bit and gave me the one I needed. In a day and age where help is hard to find anywhere, it was refreshing that he was there to bail me out of a problem that I was about to have. Thanks Jim R for your patience and willingness to help out this customer!
- MBMichelle BApr 5, 20261.0Why are you still selling tropical milkweed when you know it is killing the butterfly populations in florida? Take it off your shelves. All we should be selling in Florida is native milkweed that does not contribute to the disease killing monarch butterflies. This is incredibly disappointing as I spend a lot of money in your store. Please put the correct native milkweed on your shelves and remove this tropical milkweed now
- JAJoe AMar 29, 20261.0I felt like I was shopping in a flea market. Hot, humid, disorganized, blocked aisles, marginally staffed. I went for one item. Some mechanical steps were blocking the thing I needed. After hunting I located a young mumbler to get it moved. He mumbled that someone else would do it and left. Eventually another red vest showed up who had difficulty understanding that the contraption was blocking shelves. Why it was left in the way to begin with I cannot imagine. I'd already identified three of the item that would work. Shelves were not faced, stock not in the proper place, all three labelled IN STOCK on the website but none of them actually in stock except for one box ripped open and rifled through. Over a half hour for ONE item. I compromised on the item because I needed it. Next, NO cashiers but only self checkout. Disorganized and no procedures. The screens "sometimes have problems" the low-talker monitor said. She ended up checking me out along with others. Why not just have regular staffed checkouts then? I keep saying I won't go back and I rarely do. I hope the contractor coming tomorrow doesn't need this after all so I can return it. I've had it with this location.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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