Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
It is such a seamless process to switch units. We needed to downgrade units and Jalen was very helpful in the process. I even had a soul spill in my unit and Jalen took a look and said he'd handle it. That's A1 customer service if you ask me. This is now my preferred storage company
JM
jormeka meade
Apr 21, 2026
5.0
Jaylin was a big help and he walked me through the steps of getting my unit!!
KJ
Kenya Jacobs
Apr 2, 2026
5.0
The manager here actually listen to my problem and find the solution and great customer service wish it was more people like him
AK
Alesya Karelson
Mar 21, 2026
5.0
Jose was amazing in helping us!
He had great knowledge of the space, when there was an issue on the size of the unit that was rented online. He showed us around the storage unit and we were able to get the size we needed for a better price.
Not enough good things can be said about his professionalism!
Thank you again Jose!
CO
Cassondra Oetken
Mar 17, 2026
5.0
The young man helping us today was very professional and processed what we needed quickly and efficiently. My only issue is the bathroom for customers had no toilet paper, hand soap or paper towels. We were already on the way out so it wasn't a big deal for me personally.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Jacksonville residents near Five Points, Brooklyn, Mixon Town, Riverside, Downtown, Southbank, San Marco, Springfield, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of I-95 and Forest St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Jacksonville, FL?
Gate access is available daily from 6:00 AM to 10:00 PM.
When is the Extra Space Storage office open for customer assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays and holidays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities offer climate-controlled units for temperature sensitive items alongside standard storage options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, you can buy boxes and other moving supplies online or directly at the facility.
What payment methods are accepted at Extra Space Storage?
Payments can be made via American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there an on-site manager available at Extra Space Storage for assistance?
Yes, an on-site resident manager is available to help with your storage needs.
Where is Extra Space Storage located in Jacksonville?
It is located at 2004 Edison Ave, Jacksonville, FL 32204, at the corner of I-95 and Forest St.
Are there other storage facilities near Extra Space Storage on Edison Ave?
Yes, nearby storage options include another Extra Space Storage location and CubeSmart Self Storage for additional choices.
What nearby services could help me with moving or supplies around Extra Space Storage?
Nearby, you'll find CED Jacksonville for home and garden supplies and Elliott’s Store Equipment for industrial and restaurant equipment, helpful for moving or storage needs.
Are there any notable attractions near Extra Space Storage for a visit after your storage needs?
You can visit the Historic Oneida Bungalow Court or the St Johns River riverside, both close by and great for a leisurely outing.
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