Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Brett and Layne.
Product Quality
The sod quality received mixed reviews; while many customers reported fresh and healthy sod, some experienced issues with dryness and poor condition.
Delivery Issues
Several customers reported problems with delivery timing and communication, leading to frustration and dissatisfaction.
Pricing
Customers generally found the prices to be reasonable and competitive compared to other suppliers.
Management Response
There were complaints about poor management and lack of accountability in resolving customer issues.