Spring is the perfect time to update your home decor for the new year! Hobby Lobby has you covered with products for the house both indoor and outdoor. Enjoy our wide selection of home and garden decor, perfect for adding plenty of dainty and adorable pieces to your yard. Start your spring decorating today with help from Hobby Lobby! Come visit us at 4972 Town Center Pkwy, Jacksonville, FL 32246 for all things home and outdoor décor.
Feedback on staff is mixed; while many customers praised the friendly and helpful service, there were notable complaints about rudeness and unprofessional behavior from some employees.
Product Availability
Customers expressed frustration over the lack of specific items, such as 3D printer supplies, and inconsistent stock levels, particularly with popular products.
Store Environment
The store is generally described as clean and well-organized, but some customers noted issues with long lines and difficulty finding assistance.
Pricing and Sales
Many reviews highlighted the good deals and sales available, although some customers found the pricing policies confusing.
MM
Manisha Manukonda
6 days ago
4.0
Best store for ppl who love to make DIY and staff are very polite
YR
Yoongi Roog
Jan 2, 2026
2.0
I usually have pleasant experiences at Hobby Lobby, which is why today stood out in a disappointing way.
While checking out with my grandma, we were helped by an older cashier who was incredibly sweet, patient, and genuinely trying her best. Unfortunately, some hangers we were purchasing got tangled upside down in the cart, which caused a delay. It was embarrassing for us, especially with a line forming behind us, but we were doing our best to fix the situation.
What really bothered me was noticing that the cashier at the next register—who had no customers—along with another employee, were laughing and talking about us while this was happening. It felt very unprofessional and hurtful, especially considering our cashier was doing nothing wrong and was being kind and helpful.
Customer service should include empathy and respect, especially in moments when things don’t go perfectly. I hope management addresses this kind of behavior so other customers don’t feel embarrassed or mocked while shopping.
TT
Tc_siemon
Dec 21, 2025
5.0
Great decorations at a great value. Staff is very friendly
AF
Andy Fontaine
Dec 12, 2025
4.0
Nice store but they've been out a 3D printer filament for months now. And that's the main thing that I go there to purchase. As well as other supplies for 3D printers.
BH
Bored Housewife
Dec 2, 2025
1.0
If I can give them a zero out of 10, I would do that but unfortunately google hasn’t made that update yet. The cashier Raven is a very rude girl. A lady and I walked to the cash register at the same time. I proceeded ahead, we made eye contact. That was it. But Raven on the other hand, didn’t know what the hell was going on. She wasn’t gonna ring up my items until she got approval from the lady behind me and ask them “were you guys in line“ Raven I hope your manager sees this first of all if you don’t know what’s going on and who was in line 1st proceed to check out the lady who was in front of you. You do not ignore your customer and ask a customer behind them if they were in line, like you were not gonna ring me up and then go help someone else before me absolutely not.
What types of products can I find at Hobby Lobby in Jacksonville?
Hobby Lobby offers a wide range of products including Home Décor, Seasonal Items, Crafts, Art Supplies, Custom Framing, Jewelry Making Supplies, Fabric, and Party Supplies.
What are the store hours for Hobby Lobby at 4972 Town Center Pkwy, Jacksonville?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and closed on Sundays. Holiday hours vary, so it's best to check the store's website for specific dates.
Does Hobby Lobby offer online shopping?
Yes, you can shop Hobby Lobby’s products online at https://www.hobbylobby.com from anywhere.
Are pickup or delivery services available at the Jacksonville Hobby Lobby store?
No, this Hobby Lobby location does not offer pickup or delivery services.
What payment methods are accepted at the Hobby Lobby store in Jacksonville?
Hobby Lobby accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does the Jacksonville Hobby Lobby provide custom framing services?
Yes, custom framing services are available at this location.
Is the Hobby Lobby store in Jacksonville wheelchair accessible?
Yes, it has wheelchair accessible entrances and parking to accommodate all customers.
What are some nearby places I can visit around Hobby Lobby at 4972 Town Center Pkwy?
Nearby places include Books-a-Million for retail shopping, Bonchon for Korean food, and MD Now Urgent Care for medical needs. These can be convenient stops before or after your Hobby Lobby visit.
Are there dining options near Hobby Lobby in Jacksonville?
Yes, nearby dining options include Cheddar’s Scratch Kitchen for American cuisine, Panda Express for fast Asian food, and Hopdoddy Burger Bar for burgers and drinks.
Where can I find medical services near Hobby Lobby in Jacksonville?
Several medical services nearby include Rosa I Hidalgo-Laos, MD (pediatrician), Julie Stephens, APRN (nurse practitioner), Emergency Dentist 24/7 Jacksonville, and MD Now Urgent Care - Jacksonville Town Center.