Many customers praised the professionalism, knowledge, and friendliness of the technicians, particularly RJ and Noah, highlighting their effective communication and problem-solving skills.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and renovations, noting that the work was done efficiently and exceeded expectations.
Reliability
Frank's Pool Services is frequently described as reliable and responsive, with technicians arriving on time and completing work as scheduled.
Pricing
Customers found the pricing to be fair and competitive, with many appreciating the transparency in quotes and the value received for the services provided.
Communication Issues
Some customers reported issues with communication, including delays in responses and lack of follow-up, indicating a need for improvement in this area.
CA
Corky Abram
Oct 29, 2025
4.0
Needed some info help with my personal work on home pool. They helped me.
MK
mitzi keys
Aug 12, 2025
5.0
I highly recommend this company . They were so fast and professional. I have an older pool that had a pump issue and RJ was so efficient and professional. He did a great job .
KJ
Keith Johnson
Jul 20, 2025
5.0
I found Franks to be honest, direct and good at explaining my situation. They sent out a very detailed young man to take care of our pool pavers.
JG
Joan Grillaert
Jul 17, 2025
5.0
Honest and professional! We were sure a new pool pump would be needed. RJ came to our home, pressed a few buttons, looked the system over and it works. Great company to do business with. TY!
CG
Chris Goss
Mar 25, 2024
5.0
Frank’s Pool Service is by far the best in Jacksonville. I’ve used them 2 times for several pool maintenance issues and they have been extremely helpful for a new pool owner. The most recent time was for a valve actuator repair. Noah was helpful, answered all of curious questions and had parts available to take care of the issue immediately. I’ll definitely be calling them again in the future.
Frequently Asked Questions About Frank's Pool Services, Inc.
What services does Frank's Pool Services, Inc. offer?
Frank's Pool Services, Inc. provides swimming pool contracting, repair, cleaning, and resurfacing services.
Where is Frank's Pool Services, Inc. located?
The business is located at 12086 Fort Caroline Road, Ste 202, Jacksonville, FL 32225.
What are the business hours of Frank's Pool Services, Inc.?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
How can customers contact Frank's Pool Services, Inc.?
You can reach them by phone at +1 904-642-2583 or email ashleyc@frankspoolservices.com.
What payment options are accepted by Frank's Pool Services, Inc.?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Frank's Pool Services, Inc. serve areas outside Jacksonville?
Yes, they serve Jacksonville Beach, Ponte Vedra Beach, Peter's Point Beachfront Park, Fort Clinch State Park, and American Beach areas.
What nearby financial services are available close to Frank's Pool Services, Inc.?
Customers can find the Sharenet ATM nearby for banking and financial services.
Are there any nearby medical or health services customers might visit before or after their pool service appointment?
Yes, nearby health services include Mara's Lighthouse Counseling Center, River Bend Clinic of Chiropractic, Ellis Pediatrics, and Hidden Hills Family Dentistry.
What convenience and automotive services are located near Frank's Pool Services, Inc.?
Nearby options include Exxonmobil 9920349, Circle K, and Mobil gas stations and convenience stores.
Are there local places to relax or get a haircut near Frank's Pool Services, Inc.?
Yes, customers can visit Renee Hair & Nails, Sarah Jean Hair Machine, Kaleidoscope Hair Studio, or enjoy a drink at TJ's Irish Pub or TJ'S bar nearby.