Extra Space Storage

4.9
756 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5550 Timuquana Rd in Jacksonville, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5550 Timuquana Rd, Jacksonville, FL
32210, United States

Hours

Reviews

4.9
756 reviews
5 stars
705
4 stars
24
3 stars
12
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Vincent received consistent praise for his exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Professionalism

Staff members, particularly Vincent, are recognized for their professionalism and ability to assist customers effectively.

Accessibility

Customers appreciate the ease of access to the facility and the efficient process for renting storage units.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases and issues related to billing.
  • PB
    Pearl Bradley
    4 days ago
    5.0
    Extra Space Storage is a very nice place! And Danielle was so helpful, kind and knowledgeable .
  • AS
    Aaron Sandoval
    4 days ago
    5.0
    Came in first time to get a storage unit Danielle was very helpful! Thank you for making this transaction a breeze.
  • PF
    Patricia Ferranti
    5 days ago
    5.0
    I had some questions and Vincent answered them all for me and he was very kind and patient, friendly and helpful and I appreciate his help very much. Thank you.
  • AS
    Austin Styer
    Dec 17, 2025
    5.0
    Great place and great people to work with. Needed a place after moving across the country and Vincent hooked us up. Highly recommend!
  • KJ
    Kelly Jordan
    Dec 11, 2025
    5.0
    Had a wonderful experience at the Timuquana location in Jacksonville. I found myself in a hurry to move from a smaller space to a larger one and Vincent was amazing helping me navigate the process and getting me moved over in the tight timeframe I needed. I was in a panic and he calmly and patiently helped me get everything taken care of. He is the perfect example of customer service should look like.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.