Extra Space Storage

4.8
586 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 45 Jefferson Rd in Jacksonville, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, military discount, vehicles are allowed in drive-up units, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
45 Jefferson Rd, Jacksonville, FL
32225, United States

Hours

Reviews

4.8
586 reviews
5 stars
532
4 stars
17
3 stars
11
2 stars
13
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tiffany received numerous commendations for her exceptional customer service, being described as friendly, helpful, and professional.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to their storage units and the convenience of the facility's layout.

Mixed Pricing Experience

While many found the pricing competitive, some customers expressed concerns about unexpected rate increases and the company's billing practices.
  • DH
    Dahlia Hunter
    3 days ago
    4.0
    Tiffany is the best thing that has ever happened to this place. I’ll give five stars after I see the results of the service here, it’s only been 2 days- so far I regret not having an inside unit.. I’ll adjust soon.
  • DG
    Donnie Griffin
    4 days ago
    5.0
    Great Storage place, nice and clean no smells, the manager Tiffany was great, treated us like family..
  • JC
    Jasmine Culp
    Jan 3, 2026
    5.0
    I’ve been storing my things here for 3 years. The staff is great and Tiffany is super helpful when ever I have any questions or concerns.
  • LQ
    Laurie Quesada
    Dec 20, 2025
    5.0
    The facility is well taken care of and clean. The Customer Service is also exceptional. I spoke with Tiffany who was pleasant, professional and very helpful. I would totally recommend!
  • NN
    Nolan
    Dec 18, 2025
    5.0
    Tiffany was extremely friendly and professional. She actually stopped making her rounds outside to come assist me. That was huge in my mind. The inside smelled great and neat as a 5 star hotel. & The storage units reflect the same quality. Thank you Tiff!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.