Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2004 Edison Ave in Jacksonville, FL today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, military discount, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
521 reviews
5 stars
471
4 stars
18
3 stars
8
2 stars6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Adrian, Daryl, and Cris, received high praise for their helpfulness, professionalism, and ability to go above and beyond for customers.
Cleanliness
The facility is frequently described as clean and well-maintained, although some reviews noted issues with cleanliness at times.
Management
Recent management changes have positively impacted customer experiences, with many customers noting significant improvements in service and facility upkeep.
Facility Issues
Some customers reported issues with the facility, including problems with doors and security concerns, indicating a need for ongoing attention to these areas.
- JGJose Gonzalez6 days ago1.0Visited today to drop some boxes .The only way to describe the entrance to the building is that it looked like I was accessing a building in a ghetto. Dirty garbage scattered around and even a plastic gallon with a liquid substance that people entering were leaving dirty footprints on floor. Dirty and disgusting.
- CRConnie RichardsonOct 15, 20255.0Clean and nice facility. Reasonable rates so far. Friendly staff and helpful.
- JPJuanCarlos Rodriguez PVPSep 22, 20255.0Connie was extremely helpful. She went above and beyond assisting me. Thank you
- RGRyan GandolfoSep 19, 20251.0Management and staff are completely unprofessional, they lie to you about the price then don’t honor what they say. Facility is always filthy, trash around the doors, doors don’t work properly. I would never rent a unit from this company again. There is a reason they are getting sued!!!!
- BBBrandonAug 31, 20255.0Management is amazing
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Jacksonville residents near Five Points, Brooklyn, Mixon Town, Riverside, Downtown, Southbank, San Marco, Springfield, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of I-95 and Forest St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Jacksonville, FL?
Gate access is available daily from 6:00 AM to 10:00 PM.
When is the Extra Space Storage office open for customer assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays and holidays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities offer climate-controlled units for temperature sensitive items alongside standard storage options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, you can buy boxes and other moving supplies online or directly at the facility.
What payment methods are accepted at Extra Space Storage?
Payments can be made via American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there an on-site manager available at Extra Space Storage for assistance?
Yes, an on-site resident manager is available to help with your storage needs.
Where is Extra Space Storage located in Jacksonville?
It is located at 2004 Edison Ave, Jacksonville, FL 32204, at the corner of I-95 and Forest St.
Are there other storage facilities near Extra Space Storage on Edison Ave?
Yes, nearby storage options include another Extra Space Storage location and CubeSmart Self Storage for additional choices.
What nearby services could help me with moving or supplies around Extra Space Storage?
Nearby, you'll find CED Jacksonville for home and garden supplies and Elliott’s Store Equipment for industrial and restaurant equipment, helpful for moving or storage needs.
Are there any notable attractions near Extra Space Storage for a visit after your storage needs?
You can visit the Historic Oneida Bungalow Court or the St Johns River riverside, both close by and great for a leisurely outing.