Extra Space Storage

4.9
957 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityWarehouse Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 7657 103rd St in Jacksonville, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, military discount, warehouse space available, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7657 103rd St, Jacksonville, FL
32210, United States

Hours

Reviews

4.9
957 reviews
5 stars
908
4 stars
23
3 stars
6
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff, particularly Jamie, Nick, and Donnette, for their exceptional customer service, attentiveness, and willingness to help.

Cleanliness

Customers consistently noted that the facility is well-maintained and clean, contributing to a positive storage experience.

Security Concerns

Several reviews raised serious concerns about security, including reports of break-ins and inadequate surveillance, leading to dissatisfaction among customers.

Pricing Issues

Some customers expressed frustration over unexpected price increases and perceived unfair billing practices, impacting their overall satisfaction.
  • CM
    Clifford Martin
    4 days ago
    5.0
    Excellent Service, Customer Services 100%….
  • RO
    Rachel Obed
    Jan 6, 2026
    5.0
    She’s very professional and knows exactly what she’s Doing Awesome worker she needs a raise😊
  • RC
    Richbonn Carrine
    Dec 22, 2025
    5.0
    My experience with Extra Space Storage was great! Their location was close by, always clean and multiple choices to meet storage needs. James and all the staff that I interacted with were courteous, endeavored to help above and beyond. Great Company, Great People.
  • TW
    Tanita Wallace
    Dec 20, 2025
    5.0
    Jamie called me to make sure that I had everything I needed upon arrival and continued to touch base with me to make sure my transition was smooth.
  • RJ
    Regina Jackson
    Dec 18, 2025
    5.0
    I would like to thank Jamie for her exceptional customer service. She went above and beyond to accommodate my request. I will refer family and friends to this storage company.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.