Brand Certified
Extra Space Storage
4.7(266 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
3858 Old Sunbeam Rd, Jacksonville, FL
32257, United States
Certified by Extra Space Storage • Mar 01, 2026
(904) 260-0644
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/florida/jacksonville/3082/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3858 Old Sunbeam Rd in Jacksonville, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, military discount, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.7
266 reviews
5 stars
239
4 stars
9
3 stars
4
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Joann received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with frequent price increases, feeling that rates became unreasonably high over time.
Staff Professionalism
While most staff members, especially Joann, were praised for their professionalism, there were isolated complaints about another manager's unprofessional behavior.
Convenience
Customers appreciated the convenience of the location, the online app for managing their units, and the quick service during the rental process.
- TSTawana “Ms. T.” Sneed4 days ago5.0Joann is EXCEPTIONAL at her job! I reserved earlier today online and hours later, she called asking if I had any questions. When I arrived and didn't know where my unit was, she met me outside with the cart and provided excellent, spot on directions to it. Her kindness, knowledge and willingness to provide above and beyond immeasurable quality is unmatched. Thank you sincerely Joann and Extraspace Storage.
- CCCindy CorbettFeb 18, 20265.0Joanne is awesome. She's always very helpful and treats people with respect. Thank you Joanne for all your help.
- RRRahhhtisticFeb 13, 20265.0Joann and Meleah were great answering questions and getting us all situated, unit was clean and well taken care of, thank you guys🙏
- LBLuciana BahiaFeb 12, 20265.0Excellent service from start to finish! The facility is clean, secure, and well organized. What really stood out was the amazing customer service, Joann and Jose were super nice, welcoming, and very helpful. They went above and beyond to make sure everything was clear and easy. I truly appreciate their kindness and professionalism. Highly recommend!
- GBGHOST BOYFeb 3, 20265.0Ms.Joann is so helpful and kind and does great business and has a beautiful business and amazing customer service I would never mind coming back and doing more amazing business with her.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of the Jacksonville area, including Sunbeam, Craven, Baymeadows Center, Goodby's Creek, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Old St Augustine Rd & San Jose Blvd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Brand Certified Facts from Extra Space Storage
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Certified March 01, 2026Yext Knowledge Graph
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