Brand Certified
Extra Space Storage
4.8(446 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
3445 Plymouth St, Jacksonville, FL
32205, United States
Certified by Extra Space Storage • Mar 01, 2026
(904) 539-8450
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/florida/jacksonville/7361/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3445 Plymouth St in Jacksonville, FL today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, military discount, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
446 reviews
5 stars
399
4 stars
20
3 stars
9
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and professional, providing excellent customer service.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.
Price Increases
Several customers expressed dissatisfaction with frequent and significant price hikes, leading to frustration and concerns about value.
Security Concerns
There are multiple reports of inadequate security measures, with some customers experiencing theft and feeling unsafe about their stored items.
- BBBrandon3 days ago5.0The staff are all amazing, the facility is super clean and easy to navigate, the pricing is fair. I won’t use anyone other than ExtraSpace.
- JCJane Clarke4 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- JJJordyn Jones6 days ago5.0Jaylin provided outstanding customer service and went above and beyond to ensure a smooth and positive experience. Their knowledge, helpfulness, and professionalism reflect very well on Extra Space Storage, and they are a valuable asset to the team.
- TCTrey CsarFeb 14, 20265.0Jalen was great, showing me around the facility so I could better understand how everything worked.
- MCMia ClarkFeb 4, 20263.0The location is really good, the facility is very clean, and the staff is courteous, helpful and professional. What was not so good was that my monthly rate jumped significantly without notification at sign up or warning. Insight management looked into the matter and was not able to do anything after citing that the local market could support the monthly rate hike. This was greedy and disappointing move, pun intended.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Jacksonville residents near Murray Hill, Mixon Town, Avondale, Hillcrest, Lakeshore, Riverside, Lackawanna, and more.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the gate access hours for Extra Space Storage?
Gate access hours at Extra Space Storage are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units to protect temperature-sensitive items, alongside standard units without climate control.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies for purchase both online and at local facilities.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts multiple payment options including American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is there an on-site manager at Extra Space Storage to assist customers?
Yes, Extra Space Storage features an on-site resident manager to help with your storage needs and facility assistance.
Can I purchase storage units or reserve one online at Extra Space Storage?
Yes, you can reserve storage units online through their website to take advantage of up to 40% off storage when you rent today.
Where is Extra Space Storage located in Jacksonville, FL?
Extra Space Storage is located at 3445 Plymouth St, Jacksonville, FL 32205, USA.
Are there any nearby food or dining options close to Extra Space Storage?
Yes, nearby dining options include Bold Birds Nashville Hot Chicken, Fishweir Brewing Company, Stout Snug Creamery, Maple Street Biscuit Company, and Moon River Pizza, perfect for grabbing a meal before or after your storage visit.
What attractions can I visit near Extra Space Storage in Jacksonville?
You can explore the Murray Hill Historic District, a landmark and historical area nearby, offering community services and a unique cultural experience.
Are there convenient coffee shops close to Extra Space Storage for a quick break?
Yes, Bold Bean Roastery and flamingo coffee are nearby coffee shops where you can enjoy a beverage during your visit.
Brand Certified Facts from Extra Space Storage
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Certified March 01, 2026Yext Knowledge Graph
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