Brand Certified
Extra Space Storage
4.8(515 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
5017 Bowden Rd, Jacksonville, FL
32216, United States
Certified by Extra Space Storage • Mar 01, 2026
(904) 723-8998
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/florida/jacksonville/1000001469/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5017 Bowden Rd in Jacksonville, FL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, drive up climate controlled units, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
515 reviews
5 stars
477
4 stars
21
3 stars3
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Eileen and other staff members received high praise for their professionalism, helpfulness, and friendly demeanor, making the storage experience smooth and pleasant.
Cleanliness
The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to units and the convenience of online rental options, along with the facility's location.
Staff Knowledge
Staff members, particularly Eileen and Timothy, were recognized for their knowledge and ability to answer questions thoroughly, enhancing customer confidence.
Pricing Concerns
Some customers expressed dissatisfaction with frequent price increases, indicating a need for better communication regarding rate changes.
- RRRobert Royal3 days ago5.0Very clean.The staff is very helpful.I met the new Site Manager, Mary She's very nice polite and approachable
- JCJonas CarreraFeb 21, 20265.0My experience at extra space storage was simple, professional, and centered around my needs as a customer. Eileen was courteous and seemed genuinely interested in helping me get the right unit at the best price. Many businesses these days treat people like a number but Ms.Eileen took the time to ask questions and provide clear answers. I would definitely recommend extra space to others in the future based on my experience.
- SMSetrina MooreFeb 16, 20265.0Eileen is the best! I had a request/concern and she didn’t hesitate to assist me. She was very polite and moved with urgency. When visiting Extra Space Storage near Bowden Rd. Ask for Eileen 🤞🏽💯
- MAMeredith ArcuriFeb 14, 20265.0After calling 15+ storage facilities in jax to locate my late father in laws storage unit, I reached Eileen on the phone with extra space. She was so kind and went above and beyond to assist me with locating the unit and told me what we would need to gain access. It was a few months before we could actually get there with everything we needed to clear the space out. She was so kind to us, and went out of her way to help us. Thank you Eileen, for your outstanding customer service.
- JJJenniFeb 13, 20265.0As a customer of the facility on Bowden Rd in Jacksonville FL. The Manager Eileen and the staff have always been helpful and polite both on the phone and in person. Great customer service overall.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Jacksonville residents near Southpoint, Deerwood Center, Secret Cove, Sans Souci, Englewood, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Bowden Rd and US-1.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate hours for Extra Space Storage on Bowden Rd?
The gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM every day of the week.
Where is Extra Space Storage located in Jacksonville?
Extra Space Storage is located at 5017 Bowden Rd, Jacksonville, FL 32216.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage locations offer climate-controlled storage units for temperature-sensitive belongings.
Can I store my vehicle at Extra Space Storage?
Yes, they provide indoor, outdoor, and covered vehicle storage options suitable for both short-term and long-term needs.
What types of payment are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa payments.
Does Extra Space Storage provide moving and packing supplies?
Yes, they offer a variety of moving and packing supplies including boxes, available online and at the facility.
Are there any nearby convenience stores to Extra Space Storage?
Yes, Wawa, a convenience store and coffee shop, is nearby where customers can grab snacks or coffee before or after their visit.
What automotive-related services are available near Extra Space Storage?
Nearby options include MD Repair & Service for automotive repair and emergency roadside service, and Vip Automotive for car sales and parts.
Is there an ATM nearby Extra Space Storage for easy cash access?
Yes, both PNC ATM and Coinhub Bitcoin ATM are close by, providing convenient cash withdrawal options for customers.
Can I find nearby dining options near Extra Space Storage?
Burger King and Mr. Taco Food Truck are nearby, offering quick meal choices for customers visiting the storage facility.
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