Business Details
About
Locksmith
For over 54 years, Dedge’s Lock & Key Shop, Inc. has provided Northeast Florida with a full range of locksmith and security services. Our store first opened on February 14, 1966, by the Dedge family and has been family-owned and operated ever since. As our store opened its doors on Valentine’s Day, we like to say it has been a “sweetheart of a deal".
Location
Hours
Reviews
4.7
456 reviews
5 stars
392
4 stars
35
3 stars
10
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, courteous, and providing excellent service.
Professionalism
Several reviews highlighted the professionalism and expertise of the technicians, with many noting quick and efficient service.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding service quality and staff behavior.
Value for Money
Customers frequently mentioned reasonable pricing and fair rates for the services provided.
Problem Resolution
Some reviews noted issues with service delivery, particularly in urgent situations, leading to frustration among customers.
- NDNicole DollDec 31, 20255.0Fantastic customer service. We have looked everywhere to get keys cut and this place did it in record time and perfectly. Staff was super helpful and friendly and made our day. Highly recommend this place!
- DDDianeDec 13, 20255.0This place is awesome. So many options for personality reflecting house keys (kw1) and I work for an organization which uses this company for crash bars and double keying locks so we can issue a key and also have a functioning master key. Very knowledgeable staff. Variety of options for any safe or lock you may need.
- BMBryan MNov 25, 20255.0Very courteous.
- BBBrittLeAnn Lewis (Brittllewis)Sep 17, 20255.0I can't say enough great things. I have doors in my house that use skeleton keys and honestly I didn't know or even think about being able to get copies of them made. Nick was the associate whom helped me! He was so helpful and made me the perfect key to work on my locks!
- TTTal ToSep 2, 20251.0I went to this shop as a beginner locksmith just to duplicate some keys. Before I even said much, the employee asked if I was a locksmith. I said yes, and right away he told me they don’t serve locksmiths. That would have been fine on its own, but then he actually called me a scammer in front of other customers without even knowing me. The owner did come over and apologize, but the employee never did. Honestly, it was a shameful experience and I definitely wouldn’t recommend the place or go back
Frequently Asked Questions About Dedge's Lock & Key Shop
What services does Dedge's Lock & Key Shop provide?
Dedge's Lock & Key Shop offers a full range of locksmith and security services for Northeast Florida.
Where is Dedge's Lock & Key Shop located?
It is located at 4579 Lenox Avenue, Jacksonville, FL 32205, United States.
What are the regular business hours for Dedge's Lock & Key Shop?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
How can I contact Dedge's Lock & Key Shop?
You can contact them by phone at +1 904-387-2656 or email at john@dedges.com.
Is Dedge's Lock & Key Shop a family-owned business?
Yes, it has been family-owned and operated since it first opened in 1966 by the Dedge family.
What is the website for Dedge's Lock & Key Shop?
Their website can be found at http://www.dedges.com.
Are there home improvement stores near Dedge's Lock & Key Shop where I can purchase related supplies?
Yes, there is a Lowe's home improvement and hardware store nearby, which is convenient for purchasing related supplies.
What local businesses near Dedge's Lock & Key Shop can provide additional community services?
Nearby community service providers include St. Johns District NFC, NFC Sea Scouts, Echockotee Lodge 200, and the Boy Scout Office.
Where can I find automotive services near Dedge's Lock & Key Shop?
Nearby automotive service providers include Born Again Painters LLC for auto repair, SelecTrucks of Jacksonville and Tom Nehl Truck Company for vehicles and repairs, and Soufside carwash and detailing.
What nearby shopping options are available if I visit Dedge's Lock & Key Shop?
You can visit several nearby shops such as Karalynn's Kollections for arts and crafts, Goodwill Outlet Store and Warehouse for thrift shopping, and Baker's Sports for retail goods.