Aaron's

4.0
168 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 8853 Lem Turner Rd , Jacksonville, FL, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you

Details

  • DeliveryAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Aaron's
8853 Lem Turner Rd, Jacksonville, FL
32208, United States

Hours

Reviews

4.0
168 reviews
5 stars
111
4 stars
14
3 stars
5
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude and unprofessional.

Delivery Experience

Delivery teams were often noted for their professionalism and efficiency, but there were complaints about missed deliveries and poor communication.

Management

Store management received positive feedback for their responsiveness and support, but there were also reports of inadequate training for staff.

Communication Issues

Frequent complaints about poor communication, including rude phone interactions and lack of follow-up on customer inquiries.
  • TH
    Tiffani Holbrook
    1 day ago
    1.0
    Sold product to another individual knowing it was fraudulant with my information. Dealt with the store manager in 2021 and was told it was taken care of. Well, now they have sent me to collections for $4800 - knowing this is not my stuff. Absolute trash company!!! Their reply - oh well, now you need to deal with collections. Stay away from this company!!!
  • EH
    Eddie Hairston
    Dec 28, 2025
    5.0
    Always friendly, and will help with out making you feel poor.
  • SM
    Shatavia Murray
    Dec 8, 2025
    1.0
    Unprofessional & call your cell phone late night after hours .
  • SK
    Skye King
    Dec 5, 2025
    1.0
    I am so sick and tired of calling trying to do something make a payment get information buy something new, etc. and Leon at the front desk in the billing department is horrible always messing up always saying I’m sorry it was my mistake blah blah blah get it together. You really need to find a different job. Horrible horrible customer service makes me wanna go somewhere else. Beware do not talk to Leon. You will get the wrong information.
  • NN
    Nadia
    Dec 3, 2025
    5.0
    John John and Mr. Jarvis and Mr. Ray went above and beyond. They went out of their way to help me with something in my home which is greatly appreciated. Customer service is wonderful Miss Cora the manager is also outstanding. Would recommend Aarons For all of your household needs.

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.