Lowe's Home Improvement

4.1
1749 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Indian Harbour Beach, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1934 Highway A1a, Indian Harbour Beach, FL
32937, United States

Hours

Reviews

4.1
1,583 reviews
5 stars
913
4 stars
331
3 stars
127
2 stars
53
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and lack of assistance in-store.

Product Quality

Customers reported issues with product quality, particularly with carpet and appliances, leading to dissatisfaction.

Staff Helpfulness

While some customers praised individual staff members for their helpfulness, many expressed frustration over the overall lack of assistance.

Store Environment

The store was noted for being clean and organized, with a good selection of products, although inventory levels were sometimes low.

Checkout Experience

Several reviews mentioned long wait times at checkout and issues with self-checkout, indicating a need for more cashiers.
  • ML
    Melissa Lyon
    1 day ago
    5.0
    Great cabinet choices
  • RR
    Rauly
    3 days ago
    3.0
    Employees didn’t seem to want to help anyone. Asked around for 15 minutes and finally gave up and left.
  • TS
    Tracey Scalia
    Dec 23, 2025
    1.0
    Terrible customer service for my window job. Missed deliveries, wrong windows sent and extremely poor follow through. Took 4 months and had to pay out of pocket after spending $17k with Lowe’s. Run. Don’t order windows from theses bafoons.
  • PD
    Paul D.
    Dec 8, 2025
    1.0
    CLASSIC BAIT AND SWITCH on carpet purchase and installation. Carpet sample in store was thick and plush. Carpet that arrived for installation shows up thinner and obviously less quality. Even the installer agreed this was not the same quality as the sample we still had. We had it installed anyway since all the furniture was already moved, expecting a discount to be applied once the store manager saw the difference in the pieces we kept for comparison. The manager did not agree and said it only comes in one grade and that is what we received, even after we showed him both samples. Total bait and switch with Lowes not supporting us in this obvious scam deal. Do NOT buy carpet from Lowes since you are likely to get a less quality product than you picked out and paid for, then receive no management support. Look at the pictures below and you tell me if you think they are the same and we got what we paid for? Does the one we paid for on the left even look close in quality to what we received on the right? Don't fall for this bait and switch quality scam!!
  • FQ
    Felipe Queiroz
    Dec 4, 2025
    1.0
    This has been the worst customer service experience I’ve ever had. I was simply trying to exchange a defective product, and after 20 minutes of back-and-forth, they told me the only option was a return—and that I’d need to purchase the exact same product again. This process wasted my time and showed a complete lack of flexibility or customer focus. As a Pro customer, I can confidently say that Home Depot is far superior when it comes to service. This store will now be my last option.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.