If I could give this company zero stars, I would.
We hired this company to remove a front yard tree, grind the stump, and remove half of a damaged tree on our property. We were quoted $1800, which included stump grinding and debris removal. We had also requested the tree wood chips for “mulch.”
What we received was incomplete, extremely sloppy and unprofessional. They failed to completely grind the stump from the front yard tree, leaving large, visible portions above the soil. Their crew unnecessarily drove a heavy truck up over our curb and sidewalk and across our lawn, tearing up and damaging the grass beyond repair. Additionally, rather than leave wood chips from the wood of the trees removed as agreed, they dumped a huge pile of unprocessed debris consisting of yard waste, branches and leaves on our driveway.
When we asked them to finish the stump grinding, repair the lawn damage they caused, and remove the debris they left behind, they refused unless we paid them an additional several hundred dollars.
When we declined to pay for their mistakes, the owner became hostile and unnecessarily aggressive. He then threatened to take us to court if we didn’t pay him instead of correcting the incomplete work and damage and despite never providing an invoice/bill.
And if all the above was not already enough, one of their employees then began harassing me on Facebook. When this was brought to the owner’s awareness, which included a photo of the person, he initially denied (twice) knowing them, however when the owner was informed that the person referenced specifics about the job, he then admitted that the person was in fact an SAS Employee.
SAS was provided multiple opportunities to complete the job they agreed to do, however they repeatedly refused.
We now have an unfinished stump in our front yard, irreparable damage to our lawn, and a massive debris pile to deal with on our own.
No homeowner should have to deal with intimidation and threats simply for asking a company to complete the job they were hired and agreed to do.
As per their reviews, we are also not the first people they have done this to.
Based on the extremely subpar workmanship, the lack of accountability, the refusal to correct their own mistakes, and the unnecessary hostile, aggressive and threatening communication, I cannot recommend this company to anyone.