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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers?
The gates are accessible daily from 6:00 AM to 10:00 PM.
What are the office hours for US Storage Centers?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
What items are prohibited from being stored at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility for questions about specific items.
What identification do I need to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional documentation.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available. Accepted payment methods include checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Is a long-term lease required to rent a storage unit?
No, rentals are on a month-to-month basis with no long-term obligations.
Are moving supplies and locks available for purchase at the facility?
Yes, boxes, moving supplies, and locks are sold on site for your convenience.
Can I visit US Storage Centers without renting a unit?
Yes, you can stop by during office hours for a complimentary tour of the facility.
How do I reserve a storage unit online?
You can reserve units online without any credit card holds by visiting the facility's website and completing the rental process from home.
What nearby automotive services are close to US Storage Centers?
Nearby automotive options include Pete's Auto Air, Navarro Auto Motors, Charles Car Stereo LLC, SSR Diesel Repairs, Vales Auto Services, Auto Mechanic, Westland Paint Body Shop, and Faster & Wiser. These are convenient for vehicle maintenance when storing your car or auto parts in storage.
Are there places nearby where I can shop for groceries or eat before or after visiting the storage center?
Yes, Miri Supermarket is nearby for groceries, and there are restaurants such as El Talisman Mexican Restaurant, La Jato Peru, and Cholitas Roots by La Jato smoothie bar and cafe for dining options.
What nearby services can help with moving or transportation related to storage?
U-Haul Neighborhood Dealer nearby offers truck rentals, which can assist you with moving items to and from US Storage Centers.