Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Hialeah, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,610 reviews
5 stars
1,581
4 stars
483
3 stars
208
2 stars
82
1 star
256
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report poor experiences, especially during returns.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific employees, particularly in departments like gardening and plumbing.
Store Organization
Many reviews commend the store's organization and cleanliness, making it easy for customers to find what they need.
Product Availability
Customers expressed frustration over items being out of stock or misrepresented online, leading to disappointment during visits.
- NRNizar Rattani6 days ago5.0Large variety good customer service
- CLCarly LevinDec 24, 20254.0Great store, staff members Thrisian and Jean were very helpful.
- KRKeiondra RossDec 23, 20251.0Im terribly disappointed how business owners are treated. I thought customer service was assisting yours customers and going the extra mile. I hate to say this is not the case. My brother stopped by this location after a long shift and purchased some items. While loading his items he left some in the cart. He drove off, came back and went inside due to all the carts being returned inside the store. He sees the items behind the customer service desk, explain his situation and show the receipt. Do you know what the response was....."how so we know it's yours? It could belong to anybody!" Excuse me, I guess everyone comes back with a receipt of the very same items you located in a cart in the parking lot. Lowe's please make this right.
- YLYennifer Bisono de leonDec 23, 20255.0Everthing organices the employees ready to help very knowledgeable thank you
- JMjordan martinezDec 14, 20255.0Hi there My name is Jordan Martinez Yes I get to the right address with no problem GPS help me a lot to get where I need to be Thank you Google map for help people be where anybody have to be.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Hialeah offer?
Lowe's offers a wide range of products including appliances, tools, paint, patio furniture, home décor, flooring, plumbing supplies, decking materials, grills, lumber, gardening equipment, and bathroom storage. They also provide installation services for many home improvement needs.
What are the operating hours for Lowe's Home Improvement in Hialeah?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some holidays closed or having reduced hours.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping convenient for customers.
What payment methods are accepted at Lowe's Home Improvement in Hialeah?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online before shipping the item back. For in-store returns, provide proof of purchase at the customer service desk.
Where can I find propane exchange services near Lowe's in Hialeah?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for customers shopping at Lowe's or in the area.
Are there any key and locksmith services near Lowe's Home Improvement in Hialeah?
Yes, minuteKEY and Minute Key are locksmith services located nearby, helpful if you need key cutting or locksmith assistance while visiting Lowe's.
What dining options are available near Lowe's Home Improvement in Hialeah?
Nearby dining options include Chili's Grill & Bar, It's Just Wings, Subway, Burger King, and Dunkin, providing a variety of choices for meals before or after visiting Lowe's.
How can I contact Lowe's Home Improvement customer service in Hialeah?
You can reach customer service by phone at +1 305-817-6570 or via email at customercare@lowes.com for assistance with orders, products, or other inquiries.