As the trusted home improvement store near you, Lowe’s in Hialeah, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as dismissive or unprofessional.
Store Organization
Many customers appreciated the cleanliness and organization of the store, noting it made shopping easier.
Product Availability
Several reviews mentioned issues with product availability and stock levels, leading to customer frustration.
Staff Knowledge
Some employees were highlighted for their expertise and assistance, particularly in specific departments like paint and flooring.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant dissatisfaction.
GG
G Gonzalez
Jan 6, 2026
1.0
Don't recommend this Lowe's. Male workers can't help to save their lives they just wanna sit around and chit chat with their coworkers.
I came to purchase artificial grass. No barcode, a written paper to take to check out. Instead of helping me check out both women rather assist men around their age then me. I asked both for help and was ignored.
I highly don't recommend this lowes. They have a lot in stock cause no one wants to come here for a reason.
SD
Shawn Dolan
Jan 2, 2026
5.0
Clean and organized and fully stocked. Great prices and customer service.
AR
Alexander Rodriguez
Dec 29, 2025
5.0
Excelente 👌 lugar para adquirir cosas del hogar,muy limpio, organizada y la atención de primer nivel. Hay menos personas en esta tienda que otras de la competencia lo que te permite encontrar lo que buscas con más tranquilidad. 100% recomendado.
AG
Alejandro Gonzalez
Dec 26, 2025
5.0
This Lowe’s store is probably the most organized store in south florida counting Home Depot lol
NB
Noemi Barnaba
Dec 17, 2025
1.0
I would rate this 0 stars if I could. We purchased a washer after a store representative assured us it would be fine to install even with a different dryer stacked on top. When the technician arrived, he refused to install it because of the dryer. They delivered the washer and left, leaving us with two washers—one broken and one not installed.
We paid for appliance pickup and a washer connector for installation, neither of which were used. Instead, everything was left for me to deal with, including handling the return myself. This is ridiculous.
Customer service was extremely unprofessional and careless. Calls were left on hold until disconnected, and I spent an entire day trying to get help. Management appears to be nonexistent.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Hialeah, FL?
Lowe's offers a wide range of products including appliances, bathroom supplies and vanities, building supplies, concrete & cement, electrical, flooring, garden tools, grills & outdoor kitchen supplies, hardware, heating & cooling, home décor, kitchen items, lawn mowers, lighting, lumber, paint, patio furniture, power tools, refrigerators, plumbing supplies, storage & organization, tools, washers & dryers, water heaters, windows & doors, and more.
What are the store hours for Lowe's Home Improvement in Hialeah?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's Home Improvement in Hialeah offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are sent if your order status changes.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return in your Order History. In-store returns require proof of purchase at the customer service desk.
What installation services does Lowe's Home Improvement provide?
Lowe's offers various installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, HVAC systems, lighting, playsets, roofing, siding, tile flooring, toilets, washers & dryers, water heaters, windows, and more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
What nearby places can I visit around Lowe's Home Improvement in Hialeah?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key and InstaFob for locksmith services, and Los Martin Cafeteria for Cuban and Mexican cuisine.
Are there any nearby stores where I can shop after visiting Lowe's Home Improvement?
Yes, Target Store Hialeah is nearby, offering department store products, groceries, and children's clothing, perfect for additional shopping needs.
Is there a nearby coffee shop where I can relax near Lowe's Home Improvement?
Starbucks is located near Lowe's Home Improvement, providing a convenient spot to enjoy coffee or a meal before or after your visit.