Store your belongings at Extra Space Storage on 10953 NW 138th St in Hialeah Gardens, FL today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, parking spaces, elevator access, security access to your floor only, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Osmel received numerous commendations for his exceptional customer service, being described as helpful, professional, and attentive.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Professionalism
Staff members, particularly Osmel and Yonny, are frequently praised for their professionalism and thorough explanations during the rental process.
Overall Experience
Customers reported a smooth and stress-free experience, highlighting the staff's willingness to assist and provide clear information.
LH
Luis Hernander
3 days ago
5.0
Osmel is a great help thanks for hiring me
MG
Maria Gonzalez
5 days ago
5.0
The customer service at this Extra Space storage facility is beyond anyone's expectations. I was promptly greeted, serviced, and was provided with personalized attention to rent a unit space. This was also done in a short amount of time and with lots of patience from Yonny. I highly recommend this place for anyone looking to store things for personal or commercial use.
JG
Julio Gutierrez
Dec 13, 2025
5.0
I had an amazing experience thanks to Osmel. He truly went above and beyond to help me in every way possible. From the moment I needed assistance, he was patient, professional, and genuinely cared about making sure everything went smoothly. He took the time to explain things clearly and made the whole storage process stress-free. It’s rare to find someone so dedicated and helpful. If you’re looking for excellent customer service, Osmel is the person you want to work with. Highly recommend!
AA
Alain Alemany Arana
Dec 12, 2025
5.0
Yonny at Extra Space Storage was outstanding. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to explain all the options clearly, answered every question without rushing, and made the whole process smooth and stress-free. Customer service like this is rare these days. If you’re looking for a place that actually values its customers, ask for Johnny — you won’t be disappointed.
YA
Yamila Acosta
Dec 11, 2025
5.0
Storage nuevo y limpio muy importante . El servicio del customer excelente 👌 A mi me atendió Osmel, súper educado y muy agradable persona .
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Hialeah Gardens, Miami Lakes, Opa-Locka, and Doral.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of NW 138th St and W Okeechobee Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled units, indoor storage, and vehicle storage options.
How can I determine the right storage unit size for my belongings?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and non-packed items fit into each storage unit.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer moving and packing supplies such as boxes both online and at local facilities for purchase.
Are moving carts or dollies available at Extra Space Storage?
Most facilities have push carts for indoor units; just ask the facility manager for assistance if you need one.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located?
It is located at 10953 NW 138th St in Hialeah Gardens, Florida, near the intersection of NW 138th St and W Okeechobee Rd.
What nearby places can I visit while at Extra Space Storage?
Nearby you can visit Villa Parrilla Restaurant for Cuban cuisine, or stop by the Soccer Pitch for some active recreation.
Is there public transportation or services nearby to help me reach Extra Space Storage?
While specific transit stations aren't listed, nearby businesses like Speed Limit & Carrier Services Inc and CargoHL indicate accessible transportation and freight services in the area.
What community and professional services are located near Extra Space Storage?
Nearby are the LBA Latin Builders Association, which offers community services, and Mary’s Flooring for professional contracting and flooring needs.