Lowe’s in Haines City, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
While many customers praised the friendly and helpful staff, there were significant complaints about unprofessional behavior and poor service from certain employees.
Product Availability
Customers generally found the store well-stocked and appreciated the variety of products available for home improvement.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing to a positive shopping experience.
Checkout Experience
Several reviews mentioned long wait times at checkout, particularly with self-checkout stations being underutilized.
JS
JAMES Schwarz
Jan 1, 2026
4.0
The store has a nice selection of products, but I wish they had more everyday household products.
MM
miguel mendez
Dec 28, 2025
5.0
Always have great sales, and the staff are generally knowledgeable and extremely friendly!
DL
Dominic Lorig
Dec 18, 2025
4.0
This location is generally better stocked than the surrounding locations.
JL
Jose Lugo
Dec 10, 2025
5.0
Today I saw the manager Joe working along side his troops, what a great leader and he is an outstanding individual with great people skills. I highly Respect a Leader like that. I highly recommend this store.
OP
Oneiri Pagan
Dec 6, 2025
5.0
The store manager Mike was really helpful I drove 1 hour to get to this store because the other Lowe’s manager in poinciana was not helpful at all I will rather take the 1 hour drive and come to this Lowe’s rather than go to the one that Is 5 minutes away from my house thank you Mike ! .. you need a raise
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Haines City, FL?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Haines City, FL?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
What services does Lowe's Home Improvement offer?
Lowe's offers various installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, deck, doors, garage doors, garbage disposals, generators, gutters, hardwood flooring, HVAC, lighting, shower doors, siding, sinks and faucets, smart home devices, tile and vinyl flooring, toilets, vanities, washers and dryers, water filters, windows, roofing, fence, and flooring installation.
Does Lowe's Home Improvement in Haines City offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I find a product on Lowe's website?
You can find a product online by searching using keywords, Lowe’s item number, brand, or manufacturer’s model number, or by browsing by department.
What nearby places of interest are located near Lowe's Home Improvement in Haines City?
Nearby points of interest include minuteKEY locksmith services, Blue Rhino Propane Exchange for propane needs, and Active Skiing sports and recreation venue.
Are there any nearby dining options near Lowe's Home Improvement in Haines City?
Yes, Culver's, an American fast food and burger restaurant, is located nearby for convenient dining before or after your visit.
What are some nearby medical or health services around Lowe's Home Improvement in Haines City?
Nearby health services include Advanced Eyecare Associates, AdventHealth Medical Group Wound Care, LabCorp testing, and several local doctors and clinics.
What payment options are accepted at Lowe's Home Improvement in Haines City?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
How can I contact Lowe's Home Improvement customer care?
You can reach customer care at customercare@lowes.com or by phone at +1 863-422-9116.