As the trusted home improvement store near you, Lowe’s in Gulf Breeze, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; while some employees are praised for their helpfulness, others are reported as rude or unresponsive.
Product Availability
Frequent issues with inventory accuracy and product availability, leading to customer frustration.
Store Cleanliness
Generally positive feedback on store cleanliness and organization, although some customers noted areas for improvement.
Delivery Issues
Multiple complaints regarding delivery delays and poor communication about order status.
Employee Knowledge
Some employees are recognized for their expertise and willingness to assist, while others lack knowledge about products.
CS
Carlie Severin
Nov 25, 2025
4.0
Lowes is a good store more on the price side but definetly has everything you need for home house and garden
DD
Daniel
Nov 19, 2025
4.0
Lowe’s is a go-to for me and my lawn & landscape business, but a few things need tightening up, which is why I’m giving 4 stars instead of 5. I’d happily update this to a full 5 stars if these areas improve. Specifically, the returns desk and the outside loading area need better coordination. On 11/19/25, I returned 34 pavers and spent about an hour doing so—10 minutes waiting at the returns desk, then being told to drive to the loading area, where I waited another 15 minutes for a supervisor to unlock and monitor the gate, unload the pavers, and lock it back up. After that, I had to go back inside and wait another 15 minutes to complete the return. Lowe’s is a store I rely on heavily, so I hope they streamline this process going forward.
EP
Edison Tattoo & Body Piercing
Nov 14, 2025
1.0
They refused to honor the warranties on their products. Three times I’ve attempted to speak to someone in regards to products purchased within the year and all three times I was put on hold and kept there, or hung up on. Entering the store once the Managerlady yelled at me out of frustration, then outright demanded me to leave. Please keep in mind. I was very nice and calm. . I used to talk to Kori over at the pro side who was one of the best customer service representatives I’ve ever met however it appears he’s no longer there on the pro side anymore so I guess I will stop spending my average $0.5 million a year with Lowe’s. From now on when we build our Storefronts or for the contracting company the materials we purchased I will have to go to the competitor. I can almost guarantee no one will read this from management, But I will be writing a letter to the CEO and COO. The store keeps going downhill. I can almost guarantee a competitor will be building soon, and Lowe’s will bottom out if this Poor operation and customer servicecontinues.
AH
Alc Hayes
Nov 6, 2025
2.0
Went to return a gift card they sold us. Gave 600 cash for a piece of plastic I can't use. Really needed our hard earned money back. Shame shame need to be up front about it before selling it
JJ
Jason
Nov 5, 2025
5.0
Always friendly and helpful employees. No matter what time of the day, busy or not, quick in and out service. Keep up the good work. Thanks again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Gulf Breeze, FL?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, plumbing essentials, outdoor and gardening equipment, and more at Lowe's Home Improvement in Gulf Breeze, FL.
What are the store hours for Lowe's Home Improvement in Gulf Breeze, FL?
Monday through Saturday the store is open from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services at their Gulf Breeze location.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; you'll also receive email updates if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What brands does Lowe's Home Improvement carry?
Lowe's carries brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kohler, Kobalt, and many more.
Are language translation services available at Lowe's?
Lowe's primarily provides services in English and Spanish, with in-store translation services available for other languages.
What nearby places could I visit before or after shopping at Lowe's in Gulf Breeze?
Nearby places include Zaxby's for fast American food, Publix Super Market at Tiger Point Pavilion for groceries, and ZENSHI Handcrafted Sushi for dining options.
Where can I find financial services or ATMs near Lowe's Home Improvement in Gulf Breeze?
Nearby you can find The Exchange Network ATM, Presto! ATM, LibertyX Bitcoin ATM, and CoinFlip Bitcoin ATM for various financial services.
Are there any convenience or pharmacy options near Lowe's Home Improvement in Gulf Breeze?
Yes, Walgreens pharmacy and convenience store, as well as Publix Pharmacy at Tiger Point Pavilion, are convenient options nearby.