Extra Space Storage

4.9
472 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4761 Gulf Breeze Pkwy in Gulf Breeze, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4761 Gulf Breeze Pkwy, Gulf Breeze, FL
32563, United States

Hours

Reviews

4.9
472 reviews
5 stars
441
4 stars
17
3 stars
1
2 stars
5
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly David, for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive storage experience.

Pricing Issues

Several customers expressed frustration over aggressive price increases and lack of transparency regarding rate changes.

Ease of Process

Many reviews highlighted the quick and easy rental process, with efficient sign-up and access to units.
  • PM
    Patrick Mahoney
    Dec 20, 2025
    5.0
    I recently upgraded my storage unit and had the pleasure of dealing with the team here, and I can’t say enough about how impressed I was with their customer service! From the very first phone call, the staff was incredibly friendly, knowledgeable, and responsive. I had a few questions about unit sizes, pricing, and access hours, and they answered everything clearly and patiently without making me feel rushed. When I followed up with an email later that day, I received a detailed, helpful reply within just a couple of hours—on a weekend, no less! That kind of prompt response is rare these days and made the whole process stress-free.
  • TW
    Tom Wagner
    Dec 15, 2025
    2.0
    Very aggressive price hikes! Been here under one year and there's already been two giant price increases. Both of them around 50%!!Gonna be looking for another place!
  • CB
    Chad Brewer
    Dec 2, 2025
    5.0
    Fast sign up was in and out in 5 min
  • SP
    Stephen Pederson
    Oct 31, 2025
    1.0
    Sure it will get deleted, but do not trust this place. They advertise great rates then try to trap you in after significant increases. Signed lease for under $60. My price more than doubled after 3 payments. I called, was told a request was submitted for a refund, was never called back. Called again 2 weeks later, was told we could “negotiate rate” and that their new rates were what I was paying (although I can see their rates online, and they are much lower than what the jumped mine to). Told me payment comes out tomorrow so could make this change right now (bill is in 11 days). No attempt to refund. Never alerted me of the rate change. Said something was mailed, although rest of communication has been emailed. State the rate increases are “at market values” so they can change to whatever they’d like. At the end of it all, simply do not like being lied to by telling me my rate is the going rate when it is very much higher than what they are currently advertising. Told me those are “new” rates. It’s a bait and switch company. Would highly encourage staying away.
  • TN
    Taylor N
    Oct 31, 2025
    1.0
    Beware they will scam you. They will tell you one price in the beginning to get you hooked and then they will NOT notify you and start charging you a higher price 3 months in…. They claim it’s “inflation” despite STILL advertising the original price all over their website. Oh and they also might charge you twice for the same month. Then if you call their customer service they won’t help you figure any of that out, and they won’t give you your money back. Choosing this place was one of the worst decisions we have made since moving out here. Please be aware this place is a scam.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.