Brand Certified
Lowe's Home Improvement
4.0(2364 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2564 N.W. 13th Street, Gainesville, FL
32609, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(352) 367-8900
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/FL-Gainesville/2365
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Gainesville, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,364 reviews
5 stars
1,234
4 stars
520
3 stars
226
2 stars
108
1 star
276
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or rude.
Product Availability
Customers expressed frustration over product availability and inventory issues, often finding items out of stock or having to wait for deliveries.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including delays, damaged items, and poor communication.
Store Experience
While some customers enjoyed a positive shopping experience with helpful staff, others reported long wait times and difficulty finding assistance.
Management Concerns
Several reviews pointed to issues with management, including lack of accountability and poor handling of customer complaints.
- AAAngie1 day ago1.0I was asking one of the managers, Janise, where a product was and received attitude and she would talk like I was lower than her and proceeded to treat me poorly.
- RSREJO!CE Odd-Job Solutions3 days ago5.0Picked up a large order for my greenhouse. JD and Meme were the best! Friendly, helpful and they loaded up my trailer for me all while sharing a smile. 😊 Hopefully I can get them everytime, 5 stars customer service! God bless
- CDChey Derp6 days ago1.0Lowes was good until they partnered with Flock to help build the surveillance state 🤮
- MBMichael BoothFeb 16, 20261.0They do not deserve the 1 star. Manager Thomas Kinnamon Jr does not respect any customers or employees. An abuse of power. This store should be audited and new management is needed. I will go into specific details with upper management if ever get a response from this review or any other request I have made regarding this store.
- LJlouis jericoFeb 3, 20261.0“Home improvement” they sell home equipment but if it doesn’t satisfy the working man it isn’t available. Wow a bathroom scale, common item, but is it available, no. You have to wait for store delivery. I will also end this with Lowe’s quit allowing federal agents to hassle your working men you covet so much.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Gainesville?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What services does Lowe's in Gainesville offer?
Services include appliance installation, flooring installation, cabinet installation, HVAC installation, generator installation, and many other home improvement installations.
What are the operating hours for Lowe's Home Improvement in Gainesville?
Open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Which payment options are accepted at Lowe's in Gainesville?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or by logging into your MyLowe’s account.
Where is Lowe's Home Improvement located in Gainesville?
Lowe's is located at 2564 N.W. 13th Street, Gainesville, FL 32609.
Are there any nearby places where I can exchange propane near Lowe's?
Yes, Blue Rhino Propane Exchange is nearby and convenient for exchanging propane tanks when visiting Lowe's.
What shopping options are available near Lowe's for additional home and lifestyle needs?
Nearby you can find Gainesville Mall for general shopping and clothing, as well as furniture stores like Furniture Kingdom and Furniture Country for home furnishings.
Where can I grab a meal if I'm visiting Lowe's in Gainesville?
You have many nearby dining options such as Piccadilly, Fazoli's, Hungry Howie's Pizza and Subs, Caribbean Spice, Tropical Smoothie Cafe, and Firehouse Subs.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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