Brand Certified
Lowe's Home Improvement
4.1(2483 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3101 Clark Butler Boulevard, Gainesville, FL
32608, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(352) 448-2000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/FL-Gainesville/3278
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Gainesville, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
3101 Clark Butler Boulevard, Gainesville, FL
32608, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,483 reviews
5 stars
1,424
4 stars
529
3 stars
214
2 stars
77
1 star
239
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers frequently mention issues with product availability and incorrect items being delivered.
Store Cleanliness
The store is generally described as clean and organized, but some reviews mention unsanitary conditions in certain areas.
Staff Knowledge
Many customers express concerns about staff knowledge and training, indicating that employees often lack the necessary information to assist effectively.
- MDMadison Daugherty1 day ago5.0Erik W. is the definition of exceptional customer service! From the moment I walked in, he was friendly, professional, and genuinely eager to help. He didn’t just point me in the right direction — he made sure I got exactly where I needed to go quickly and efficiently. It’s rare to find someone who takes that extra step to make a customer feel valued, but Erik absolutely does. His positive attitude and willingness to help made my entire shopping experience smooth and stress-free. If every store had an Erik, shopping would always be this easy. 10/10 — he’s a rockstar! 👏
- HCHe Cha3 days ago1.0The product didn’t mention it was on final sale and non-returnable anywhere. They only inform you about the return policy when you go to return it and display it somewhere in the store! It supposed to be clear for customer when they are buying product that it is not eligible for your usual return policy. The management’s attitude was extremely poor. It was the worst store and customer service I’ve ever encountered!
- JMJoe May5 days ago1.0If I ask 5 times is someone coming to blinds and you know the machine is broken why keep me hanging around. Or your employees that cuts blinds wasn’t at work. But Home Depot got it done.
- YAYvonne AndersonFeb 12, 20265.0I have being trying to get fittings for my new faucet for over a months . Went tonight and Robert 10 went above and beyond to help find the right fitting. He was so patient and friendly and resolved not 1 but 2 issues. Thanks Robert
- KCKelly ChanFeb 7, 20261.0What a disgusting attitude and horrible experience that we had with your employee Cara at the Gainesville location. So I’ve been coming to this Lowe’s for years and usually have great experiences, but today was honestly ridiculous. I went in to return brand new power tools, and the associate at the return counter, Cara, was extremely rude and confrontational. When she asked why we were returning them, we simply said we didn’t need them anymore. Instead of just processing the return, she basically accused us of using the tools and trying to bring them back even though the items were brand new, unopened and within the 30 day policy. I’ve never had an employee at this location talk to me like that. Every other associate I’ve dealt with here has been friendly and helpful. Really disappointed in how Cara handled the situation. Lowe’s is usually great, but this was not okay.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Gainesville offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, kitchen and bathroom remodeling essentials, outdoor and gardening equipment, flooring, and more. They also provide installation and assembly services for many items.
What are the store hours for Lowe's Home Improvement in Gainesville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent for any order status changes.
Does Lowe's Gainesville offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What payment options are accepted at Lowe's Home Improvement in Gainesville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
Are there any nearby grocery stores close to Lowe's in Gainesville where I can shop?
Yes, ALDI USA and Publix Super Market at Esplanade At Butler Plaza are nearby grocery stores where you can shop conveniently before or after visiting Lowe's.
Can I find nearby dining options near Lowe's Home Improvement in Gainesville?
Yes, nearby dining options include Rock N Roll Sushi, TGI Friday's, Jimmy John's, Tijuana Flats, and ZENSHI Handcrafted Sushi, offering a variety of cuisines.
Are there fitness centers near Lowe's Gainesville for a workout after shopping?
Nearby fitness centers include Orangetheory Fitness and StretchLab, where you can enjoy gym and exercise classes after your visit to Lowe's.
Does Lowe's in Gainesville provide language support for non-English speakers?
Lowe's speaks English and Spanish, with in-store translation services available for other languages to assist customers as needed.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website