Brand Certified
Extra Space Storage
4.9(1158 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
4500 Sommerset Dr, Fort Myers, FL
33901, United States
Certified by Extra Space Storage • Mar 01, 2026
(239) 344-7411
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/florida/fort_myers/1000000898/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4500 Sommerset Dr in Fort Myers, FL today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, wide drive isles, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
1,158 reviews
5 stars
1,127
4 stars17
3 stars4
2 stars4
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Maggie and Lisa received high praise for their exceptional customer service, with many customers highlighting their helpfulness and professionalism.
Facility Condition
The storage facility is consistently described as clean, secure, and well-maintained, contributing to a positive customer experience.
Communication Issues
Some customers reported problems with communication and follow-up from management regarding billing issues, leading to dissatisfaction.
Overall Experience
Most customers expressed a high level of satisfaction with their overall experience, recommending the facility for its friendly staff and efficient service.
- TCTera CooverFeb 24, 20265.0Lisa Pawloski is AMAZING! More than 5 Star service!
- KGKaylee GrayFeb 18, 20265.0Lisa was super helpful and her facility was very clean and maintained. Thank you for your help!
- AMArianna MarshallJan 28, 20261.0This facility failed to provide the required 30-day notice of a rate increase and proceeded to withdraw funds from my account without authorization, in an amount exceeding the agreed-upon monthly rate for my storage unit. Upon discovering the unauthorized charge, I contacted customer care to report the issue and request immediate resolution. I spoke with Maggie from the location site, who stated she was temporarily covering and that management would not be available until Wednesday. Contacted Customer Support number and I was informed that corporate was supposed to follow up, which did not occur. I clearly communicated that this unauthorized withdrawal caused financial hardship related to a medical emergency, as the funds removed prevented me from covering the cost of necessary medication. Despite the seriousness of this issue, no same-day contact or corrective action was taken. Subsequently, I received a call from Lisa from management from the location site, despite being told management would not be available. I was informed that a refund could not be issued by the accountant, which is inaccurate, and instead was offered a credit toward a future billing cycle, which was not an acceptable resolution given the unauthorized nature of the charge. I was told a follow-up call would occur; it did not. When I contacted the facility again, I was informed once more that management was unavailable and would not return until Thursday. To date, this matter remains unresolved. The lack of required notice, unauthorized withdrawal of funds, inconsistent information, and failure to promptly remediate the issue — particularly after being notified of a medical hardship — reflects poor business practices and inadequate customer care. I would not recommend this facility. If I could give no stars I would.
- ELErin LaTessaJan 17, 20261.0I originally wrote this review moments after personally notifying Maggie and Lisa that I completed my moved out. I now feel differently. Maggie and Lisa actually never did their job and I was charged over 200 dollars for the month after I moved out! I still have yet to receive any refund and every time I call, no one seems to know when or how I will get refunded my money. This beyond frustrating and upsetting. ——Absolutely amazing crew here at extra space storage. Maggie and Lisa have impeccable customer service and extremely helpful.
- DCDavid CurrieJan 15, 20265.0Lisa helped me get set up and answered all my questions. The small unit has plenty of space for my needs and is very affordable. Facility is clean and secure, and I like that I can use the app to manage my account and access the door instead of typing in a code. Feels good to get some clutter out of my house!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Fort Myers residents near Hamlet, Orangewood, San Pedro, Lagg Avenue, Bowling Green, Boardwalk Park Place, Argyle, and Winkler.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Colonial Blvd and McGregor Blvd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Fort Myers?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled and indoor options, suitable for various storage needs.
Does Extra Space Storage have moving and packing supplies?
Yes, they offer moving and packing supplies such as boxes both online and at the facility for purchase.
Where is Extra Space Storage located in Fort Myers?
It is located at 4500 Sommerset Dr, Fort Myers, FL 33901, at the corner of Colonial Blvd and McGregor Blvd.
Are there any security or convenience features at Extra Space Storage?
Yes, they have exceptional security, a manager living on-site, ADA compliance, elevator access, wide drive aisles, and accept deliveries among other features.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Can customers reserve a storage unit online?
Yes, customers can reserve storage units online and may receive up to 40% off by renting online.
What nearby places can help customers visiting Extra Space Storage with financial services?
Nearby financial services include Chase Bank, Chase ATM, Western Union, LibertyX Bitcoin ATM, and Edward Jones financial advisors.
Are there any nearby places for customers to pick up snacks or essentials when visiting Extra Space Storage?
Yes, Walgreens is nearby and offers pharmacy services, vitamins, supplements, and convenience store items for customer needs.
What nearby attractions could I visit before or after using Extra Space Storage?
Nearby attractions include The Hamlet, a landmark with accommodation and pool services, and McDonald's for quick dining.
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