Extra Space Storage

4.8
989 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1900 NW 19th St in Fort Lauderdale, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, retail space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1900 NW 19th St, Fort Lauderdale, FL
33311, United States

Hours

Reviews

4.8
989 reviews
5 stars
898
4 stars
40
3 stars
19
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like Brittany, Delia, and Juan for their attentiveness, patience, and helpfulness.

Cleanliness

Several customers noted the facility's cleanliness and well-maintained environment, although one review raised serious concerns about rodent infestations.

Value

Customers expressed satisfaction with the value for money, appreciating the pricing and options available for storage units.

Staff Professionalism

Many reviews commended the professionalism and knowledge of the staff, contributing to a smooth and efficient rental process.
  • RI
    Rosmery Doval iraola
    Jan 5, 2026
    5.0
    Exelente atención nos brindó Marc nos fuimos muy complacidas con su servicio
  • AV
    Annalié Román Valdés
    Jan 5, 2026
    5.0
    Mark is incredibly attentive and always willing to help. He's very patient and kind, helping us with everything and showing us several options with a great attitude until we found the right one for us. Thank you so much; you have an excellent team and customer service. Mark es super atento y muy dispuesto a ayudar en todo, muy paciente y amable, nos ayudó en todo y nos mostró varias opciones con muy buena actitus hasta que encontramos la indicada para nosotros, muchas gracias tienen un exelente equipo y atencion al cliente.
  • SB
    She's Blessed
    Jan 5, 2026
    5.0
    Mark has great customer service, help me a lot with getting storage.
  • DB
    Dorothy Barnes
    Dec 20, 2025
    5.0
    Mark D and Brittany gave amazing customer service today as I downsized from one storage space to another. I sincerely thank them both for all that they did for the seamless transition.
  • TS
    Tamara Smith
    Dec 13, 2025
    1.0
    If anyone on here is saying this storage location is clean then that's a total lie! This place is infested with giant sized rats! They even had the nerve to raise the payment a little over $100 so my new payment would be over $300. I moved out 11/30 before the new increased charges would go into effect Dec 1(as you can see i made my payment on nov 7th so how am i overdue for November??). So how are they gonna charge me on 11/30 saying I'm overdue when my bill was paid. Imagine you work your hard earned money to pay to store your belongings and ALL your things and kids things wreak with RAT PISS AND RAT POOP!!! YOU CANT EVEN GET TO YOUR STORAGE UNIT WITHOUT WALKING IN THE RAT POOP TO GET TO YOUR UNIT AND IMAGINE BRINGING THOSE FECES BACK HOME TO YOUR KIDS AND DOG.NOT TO MENTION HAVING A FATHER WITH STAGE 4 CANCER BEING EXPOSED TO THIS NASTINESS. ON TOP OF THAT THEY HAVE THE NERVE TO CALL ME TELLING ME THEY WILL HAVE TO CHARGE ME TO CLEAN UP THE ITEMS I LEFT BEHIND BECAUSE I COULD NOT CARRY THESE ITEMS AMONGST MY KIDS AND FATHER. I MYSELF TOOK A CHANCE HANDLING THE ITEMS WITHOUT GLOVES. THERE WAS RAT PISS OVER EVERY SINGLE THING THAT MY KIDS COUCH, LUGGAGE, BOOSTER SEAT HAD MILDEW DUE TO THE RATS PISSING ALL OVER EVERY SINGLE ITEM. THE RATS BIT THE WHOLE ARM RESTS AND BACK OF COUCH AND THIS WAS A BRAND NEW COUCH GIVEN TO MY BABIES!THERE WERE SO MANY PEOPLE MOVING OUT THAT SAME WEEKEND AND EVEN THIS COUPLE SAID THEY CAUGHT A RAT IN THEIR UNIT AND THE COMPANY GAVE THEM A DISCOUNT FOR CATCHING THE RAT! THIS PLACE IS DISGUSTING! DO NOT BRING ANY OF YOUR BELONGINGS AS YOU WILL HAVE TO THROW AWAY EVERYTHING LIKE I DID. EVEN THE RAT FELL FROM THE WIRE ROOF ON TO MY TV BREAKING THE SCREEN! I WILL BE MAKING A FORMAL COMPLAINT TO THE CITY AS THIS IS NASTY AND UNHYGIENIC. THEY DIDNT EVEN HAVE SOAP TO WASH MY HANDS IN THE BATHROOM. I WANTED TO WASH MY HANDS AFTER BEFORE I WOULD TOUCH MY STEERING WHEEL AND I COULDN'T DO THAT SO I HAD TO SANITIZE MY WHOLE VEHICLE WHEN I GOT HOME. SEE BELOW PICS AND VIDEOS OF THE DAMAGE AND THE GIANT SIZED RAT POOP ON THE FLOOR YOU LITERALLY HAVE TO WALK THROUGH TO GET TO YOUR UNIT. THIS PLACE IS NASTY, NASTY, NASTY, NASTY. THEY ARE EVEN CHARGING ME DECEMBERS FEE WHICH THEY CLAIM I WILL HAVE TO PAY PLUS THE COST TO REMOVE THE ITEMS I HAD TO LEAVE BECAUSE OF THEIR NASTY RATS, SO THATS PROBABLY ANOTHER $400 TO REMOVE FOR A TOTAL OF $700+ AND IF I DONT PAY THAT THEY SAID IT WILL GO TO COLLECTS. NOW HOW IS THAT FAIR TO ME AS A PAYING CONSUMER TO BE CHARGED BECAUSE OF THEIR NEGLECT TO THEIR FACILITY AND THAT COLLECTION WILL HIT MY CREDIT, HOW IS THAT FAIR????!!! AS A SINGLE MOM OF 2 AND A CAREGIVER I FO NOT HAVE MONEY TO WASTE AND I THINK YALL SHOULD GIVE ME BACK THOSE 4 MONTHS MY THINGS WERE IN STORAGE! THE PICS POSTED ARE NOT EVEN HALF OF THE DAMAGE DONE! NO MATTER HOW DESPERATE YOU ARE, DO NOT RENT AT THIS LOCATION!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.