About
Pool Cleaning Service
Reef Tropical redefines the essence of pool and landscape installation and service in South Florida. With a staff of more than 90 dedicated service professionals, we design, build and maintain pools and landscapes for more than 1,200 unique customers. Reef Tropical builds roughly 40 to 50 pool and landscape projects a year for clients ranging in needs, sophistication and resources.
Location
Hours
Reviews
4.7
209 reviews
5 stars
184
4 stars
7
3 stars1
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback is mixed regarding service quality; while many customers praise the professionalism and efficiency of technicians, others report poor cleaning and lack of follow-up.
Customer Service
Several reviews highlight excellent customer service, with specific mentions of friendly and knowledgeable staff, though some customers express frustration over communication issues.
Reliability
Many customers appreciate the reliability of the service, noting that technicians show up on time and perform consistent maintenance, although there are complaints about missed appointments and inadequate cleaning.
Pricing Concerns
There are complaints about rising costs and additional charges for services that were previously included, leading to dissatisfaction among some customers.
- RPRobert PozoDec 24, 20255.0Yunior was great! He was efficient, explained everything well and fixed the heater with no issues
- SCSheila CookNov 14, 20255.0Our pool is gorgeous. Reef Tropical Pools built our pool 20+years ago and has kept it looking beautiful. Thank you for the new pool surfacing.
- RRRegine rey (Regine)Nov 7, 20255.0These guys have taken care of our swimming pool for the last 4 years. They have greatly improved their skills and efficiency recently. Our technician a hardworking, trustworthy servicer. The mechanics who just finished some work this afternoon were professional, knowledgeable and amiable. I highly recommend Reef Tropical pool for the maintenance of your swimming pool.
- DHDavid HintonSep 18, 20255.0Very knowledgeable, kind courteous Would definitely use them again five stars in my book
- JFJonathan FisherSep 9, 20255.0Excellent technical service today!!!
Frequently Asked Questions About Reef Tropical Pool
What services does Reef Tropical Pool provide?
Reef Tropical Pool offers pool and landscape design, installation, and maintenance services in South Florida.
Where is Reef Tropical Pool located?
Reef Tropical Pool is located at 100 North Krome Avenue, Florida City, FL 33034, United States.
What are the operating hours of Reef Tropical Pool?
Reef Tropical Pool operates Monday through Friday from 7:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
How many pool and landscape projects does Reef Tropical complete annually?
Reef Tropical builds roughly 40 to 50 pool and landscape projects each year.
How experienced is the staff at Reef Tropical Pool?
The company has a dedicated staff of over 90 service professionals experienced in pool and landscape services.
Which nearby places can help me find Reef Tropical Pool?
Nearby places such as RK Tropical Community and Jacobsens Mall can serve as landmarks to locate Reef Tropical Pool.
Are there any nearby gas stations near Reef Tropical Pool?
Yes, Exxon & Mobil Stations, Dion's Quik Chik, and Mobil gas stations are located near Reef Tropical Pool for convenient refueling.
What local attractions are nearby that I can visit before or after my appointment?
Nearby attractions include Paramount Dance Studios for performing arts and Trshmag Comedy Club for entertainment.
How can I contact Reef Tropical Pool for service inquiries?
You can contact Reef Tropical Pool by calling their main phone number at +1 305-367-2005.
Does Reef Tropical Pool have an online presence where I can find more information?
Yes, Reef Tropical Pool has a Facebook page at https://www.facebook.com/1637513009677848 where you can find updates and contact them.