Brand Certified
Lowe's Home Improvement
4.2(1373 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
474283 East Sr 200, Fernandina Beach, FL
32034, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(904) 277-5000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/FL-Fernandina-Beach/1647
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Fernandina Beach, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,373 reviews
5 stars
809
4 stars
295
3 stars
97
2 stars
48
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.
Product Availability
Customers frequently express frustration with items being out of stock or difficult to locate within the store.
Delivery Issues
Several reviews highlight significant problems with appliance deliveries, including damaged items and poor communication regarding delivery schedules.
Store Organization
The store's organization is often mentioned negatively, with reports of disarray in various departments making it hard for customers to find what they need.
Positive Experiences
Despite the criticisms, many customers report positive experiences with specific employees who provided excellent service.
- EMEllen Monds1 day ago1.0I prefer Lowe's over Home Depot but after not getting any help after I stood around, walked around and had a cashier call for help. No show. So back to Home Depot!
- SWsharon Wisunew6 days ago5.0Christine at returns was so pleasant and helpful. She recommended us see Dave in appliances. We was sold the wrong washer and Dave made everything smooth and easy for us to get the right one. Highly recommend looking him up, for all your appliances needs.
- AGAndrew GouletFeb 18, 20261.0Lowes is consistent. Consistently third rate, at best. I have literally been hung up on repeatedly by the same women many times over and she knows who she is. She's the one collecting a paycheck she has no right to cash. See you at the Depot, sweetheart. Or hopefully not.
- JJJerryFeb 3, 20261.0Web site shows nothing
- JJjsanko606Jan 21, 20262.0We used to be big fans of Lowe’s. Not so much lately. The tile and flooring department are a mess, products aren’t where they belong or not labeled properly, there were actually products that belonged in different areas just shoved on shelves. When we did find something we were interested in there was no identification or price to be found . Finally got some help and were told the product wasn’t carried anymore but that the vender hadn’t taken care of it. Instead of making employees climb up for something you don’t carry anymore why not remove the product? With the amount of growth taking place and smart people doing their own up grades you would think this store would be ready for business but sadly not the case.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Fernandina Beach offer?
They offer hardware products, building materials, appliances, paint, patio furniture, tools, flooring, plumbing essentials, decking, grills, lumber, and more for home and yard improvement.
What are the store hours for Lowe's Home Improvement in Fernandina Beach?
Monday through Saturday, the store is open from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store may have adjusted hours or closures.
Does Lowe's Home Improvement in Fernandina Beach offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services for customers.
Which payment methods are accepted at Lowe's Home Improvement in Fernandina Beach?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or by logging into your MyLowe’s account. Email updates are provided if your order status changes.
What should I do if I want to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online purchases can start a return via the Order History page, and in-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, windows, HVAC, and more.
What nearby places can I visit around Lowe's Home Improvement in Fernandina Beach?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and PJ's Hot 2 Go for a quick meal.
How can visiting Minute Key near Lowe's be helpful to customers?
Customers near Lowe's can get quick key duplication and locksmith services at Minute Key, which can be convenient for home improvement projects requiring new keys or lock changes.
Are there dining options near Lowe's Home Improvement in Fernandina Beach?
Yes, there are nearby fast-food restaurants like PJ's Hot 2 Go, Larry's Giant Subs, and Quiznos, which customers can visit before or after shopping at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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