Find everything you need for home upgrades at Lowe’s in Fern Park, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Store Cleanliness
Many customers noted that the store is clean and well-organized, contributing positively to their shopping experience.
Product Availability
Customers generally found that the store had the items they needed, although there were complaints about stock issues and return policies.
Installation Issues
Several reviews highlighted significant problems with installation services, including delays and poor communication.
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Tara Ellis
Jan 6, 2026
5.0
The associate Dave Johnson in lumber, cut my wood for me and he had just such a personable attitude and such professionalism. I appreciate the customer service I received from this location.
VP
V. Poe-Szczepaniak
Dec 15, 2025
2.0
Cashiers are sweet and very helpful.
SS
Sophiaah
Dec 13, 2025
5.0
Had a really great experience with Jormon today. He was professional, kind and goes above and beyond for all his customers. This store is very lucky to have him as an employee and I look forward to coming to this store for my needs more often thanks to this wonderful man who can make anyone’s day great (give him a raise).
KS
Kristel Sharritt
Dec 6, 2025
5.0
Was able to get in and out pretty quickly with exactly the things we needed to finish up a job.
AL
Alain Luque
Nov 28, 2025
5.0
Sin duda la tienda Lowe's en Fern Park es una de los mejores lugares para encontrar los productos de mejoras del hogar y lo que la diferencia de otras es su personal muy amables, siempre con las mejores atenciones para ayudarte a dar soluciones correctas a lo que necesitamos ó buscamos. Lo recomiendo a todos , no pierdan el tiempo en ir a otras tiendas, no se van a repentir.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fern Park?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Fern Park?
The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays, with holiday hours varying on specific dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You will also receive email updates if your status changes.
What payment methods does Lowe's Home Improvement in Fern Park accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Home Improvement provide installation services?
Yes, they offer a variety of installation services including appliances, flooring, cabinets, doors, HVAC, lighting, and more.
Are translation services available at the Fern Park Lowe's store?
Yes, English and Spanish are spoken, and in-store translation services are available for other languages.
Which nearby places can I visit while shopping at Lowe's Home Improvement?
Nearby you can find Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Krystal if you want a quick bite to eat.
Is there a post office near Lowe's Home Improvement in Fern Park?
Yes, the United States Postal Service and Post Office-Fern Park are nearby, convenient for mailing needs before or after your visit to Lowe's.
Where can I get automotive services close to Lowe's Home Improvement in Fern Park?
For automotive needs, there's Recovery House Car Wash, Mr.Mean C Carwash, Mister Car Wash, Bill’s Car Wash and Detailing Centers, and AutoZone nearby.