Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Defuniak Springs, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
135 Business Park Road, Defuniak Springs, FL
32435, United States
Hours
Reviews
4.1
1,601 reviews
5 stars
919
4 stars
327
3 stars
144
2 stars
53
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were reported as rude or unhelpful.
Delivery Issues
Significant complaints regarding delivery and installation services, including missed appointments and lack of accountability from the store.
Store Experience
Customers appreciated the variety of products and helpful staff, but some expressed frustration with the store layout and self-checkout systems.
Pricing and Policies
Concerns about rising prices and changes to return policies, leading to dissatisfaction among frequent shoppers.
- GEGENE HURD (HURD REAL ESTATE&COMPANY)1 day ago5.0If you need it they've got it and more. Friendly service, great prices and a feeling of "home" makes it a favorite for all DIY ers.
- G9Grimm reaper 99Jan 5, 20265.0Very friendly staff around every corner, I can tell they really wanted to help every customer they saw. The aisles were very clean and organized for the most part, and this store had nearly everything I was looking for on my visit. Prices were very reasonable aswell! Overall I was very pleased and intend to shop here more often
- LWLisa WarnerJan 3, 20263.0Well my own experience well I orderd something like a coin .ichine like a week ago I orderd it in DeFuniak springs I would have picked it up but I couldn't do that sn DeFuniak is 40mins from Valparaiso an its taking a week to deliver give me a brake an it was supise to be here on the 2nd an still not here if I could have went an picked it up this wouldn't have been a problem i could have met him half way I just don't understand if I orderd something from DeFuniak why is it taking 7 friggon days to get to my house when it takes 40 friggin mins to drive to you people can you friggin please tell me that was yhe man carrying it in his arms walking here I mean come on you don't have a week delivery on your way here 50mims theres not many drop offs in between no way I will never order from Lowes again in DeFuniak I know that place was slow but dam this is little ridiculous sham on you people take this long I will make sure I will tell my buddies never to order anything from y'all so I don't know what the hold up is but I better get iy this morning or I will be going above you I should get it for free I sat here all day yesterday cause you were suposr to be here never again I will do this with you people ever.fire your driver their not worth crap.sorry but i'm pissed
- EEEugeneDec 18, 20254.0I picked up a load there I've no complaints wasn't to bad. Did get kind crowded some but it didn't last too long all in all not a bad experience.
- PPPat ParkerDec 17, 20252.0My order was scheduled for today Dec. 17th between 12n & 4pm. Around 11:30am I noticed a Lowe's delivery truck drive by my house. I found the 6 pcs of plywood, Aluminum attic ladder, and a 10ft board in my driveway blocking my car being able to backup. I wish the driver let me know he was here so I could direct him where to place it. Definitely not pleased.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Defuniak Springs?
You can find a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking, grills, lumber, garden equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Defuniak Springs?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours on major holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How do I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account to receive email updates on any changes.
What is the process for returning or exchanging an item at Lowe's?
Items can typically be returned within 90 days. Returns purchased online can be started through your order history, and in-store returns require proof of purchase at the customer service desk.
What methods of payment does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment options.
Are there any nearby places where I can get propane near Lowe's?
Yes, Blue Rhino Propane Exchange is located near Lowe's for your propane needs, making it convenient if you also need hardware or grilling supplies during your visit.
Can I find dining options close to Lowe's Home Improvement in Defuniak Springs?
Nearby dining options include Domino's Pizza, McLains Family Steak House, Burger King, Waffle House, Sonic Drive-In, Dunkin', and Baskin-Robbins, perfect for a meal before or after shopping.
Are there any lodging options near the Lowe's store in Defuniak Springs?
Yes, nearby motels and hotels include Econo Lodge, Americas Best Value Inn, Days Inn by Wyndham DeFuniak Springs, Regency Inn & Suites, Travelodge De Funiak Springs, and Super 8 by Wyndham Defuniak Springs.
Does Lowe's Home Improvement offer installation services for the products they sell?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, flooring, lighting, showers, siding, sinks, smart home products, tile, toilets, washers & dryers, water heaters, windows, roofing, fences, and more.