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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the office hours for US Storage Centers in Clermont?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
What are the gate access hours at this storage facility?
Gate access is available daily from 6:00 AM to 10:00 PM.
Can I rent a storage unit without signing a long-term lease?
Yes, all rentals are on a month-to-month basis with no long-term commitments required.
What types of payment are accepted at US Storage Centers?
Payments can be made via cash, checks, VISA, Mastercard, cashier's checks, and money orders. Automatic payments can also be set up.
Are locks and moving supplies available for purchase on-site?
Yes, locks, boxes, and moving supplies are sold for your convenience at the facility.
What identification is needed to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers must provide additional information.
Can I reserve a storage unit online without payment upfront?
Yes, online reservations are hassle-free and do not require any credit card holds.
What nearby places can I visit before or after using US Storage Centers?
Nearby places include Dutch Bros Coffee for refreshments, Clermont Landing shopping center for retail needs, and Torchlite RV Park if you are traveling with an RV.
How can nearby medical centers assist customers using US Storage Centers?
Facilities like VIPcare Clermont and Primary Partners offer convenient health services close to the storage center, useful for customers running multiple errands.
Are there any nearby amenities for those staying overnight in Clermont?
Vacation Village Resort, a nearby hotel, provides accommodation options for customers visiting or relocating.