Lowe’s in Clearwater, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for being rude or unhelpful.
Product Availability
Customers appreciate the variety and availability of products, but some report issues with order fulfillment and stock.
Store Experience
The store is generally clean and well-organized, but there are complaints about long wait times for assistance and checkout.
Delivery Issues
Frequent complaints about delivery delays and poor communication regarding order status.
PP
Pamela Peters
3 days ago
1.0
Terrible delivery experience. First crew said old tv had a bad box (although everything was working fine when they arrived. Had to wait over the weekend for them to come back. I provided the new box and they came out again and finally got everything in order. Meanwhile the older man kept badgering his helper with sarcasm and personal comments about the helper’s comments. Helper never talked back to the main installer. The job was completed with courtesy and cooperation with the second crew. Advise the first crew leader to get a new job and advise the second team in my home get an award. P S. I STILL DO NOT HAVE THE PAPERWORK for my two tv s.
AV
Andre Vassallo
Jan 1, 2026
1.0
Really Bad experience with their installation team for flooring. Doubled the initial estimate after they did all the measuring and estimating. Threatened me with Warranty expiration if I did not pay them. Actually removed the flooring they had installed.
No english spolen by the actual installers. The goroup interpreter on the phone was unable to help me communicate with them either. I even speak some spanish...still ???? No Comprende. The people in the store itself are not the main problem. Sorry here is how far they got before the began tearing it up again.
RR
Ryan
Dec 31, 2025
1.0
Beware they take advantage of seniors
I sent my senior citizen neighbor to buy a floor model dishwasher, She purchased it and set it up to be picked up the next day. The next day after 2 hours of playing games with the head cashier Jessica, appliance manager (who represented himself as the store manager) Jag Lee, and Sam (ASM). They admitted someone sold the dishwasher a second time. This was known from the moment we walked, instead of being honest we stood for two hours while they whispered to each other and gave excuses of how the 1200.00 Samsung dishwasher actually wasn’t that great and the plastic white Frigidaire is a better quality. It was more than apparent one of those employees took this dishwasher home. They then tried to force this woman into a low quality dishwasher instead of making this right. It’s sad to see how horribly our senior citizens are treated. 10/10 wouldn’t recommend this Lowes save yourself the trouble and drive the 2 miles to Home Depot.
MS
Mike Stickel
Dec 28, 2025
5.0
Shout out to Chris Blake who came to assist a Dansel in distress name Jessica who was helping us to look for pegs.
Mr Jay took over in the end as we still needed help with other items.
That team made our dream work for sure.
Love lowes for real
LS
Laura Symanski
Dec 22, 2025
1.0
We purchased a $2,200 Whirlpool refrigerator only 2 years ago...it randomly just stopped working on Thursday. I called to speak to their customer care. After being on hold for an extremely long time and bounced back-and-forth between departments, we were told that the soonest they could get one of their technicians out to diagnose the issue was 12/24… Christmas Eve! We are hosting my family for Christmas Eve and my husband’s family Christmas Day. We couldn’t wait that long to figure out what was wrong with it. We ended up having a local company come out to diagnose the issue. We were told (after paying $90) that the condenser was the issue and that it had to be replaced. Thankfully, this falls under the to 2-5 year warranty. My husband called Whirlpool back to schedule the repair with one of their approved technicians, and was also on hold for an extremely long time and bounced around before learning that the next appointment available was now pushed out to 12/29!!! We had to throw out hundreds of dollars worth of food from both the refrigerator and freezer, and now we don’t have a fridge or freezer for 12 days...including while hosting our family on Christmas Eve and Christmas Day. We also called Lowe's Home Improvement where we purchased the refrigerator and were told there is nothing they can do to help us. Merry Christmas to us! I work for a manufacturer, and if one of our customers calls in with an issue, we immediately replace the product. The customer service we have received from both Whirlpool and Lowe's Home Improvement is extremely disappointing!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Clearwater offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hardware, heating & cooling, home décor, kitchen items, lawn mowers, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the operating hours for Lowe's Home Improvement in Clearwater?
Lowe's is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays. Holiday hours vary, with the store closed on Thanksgiving and Christmas Day.
Does Lowe's in Clearwater offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if there are any changes to your order status.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What installation services does Lowe's provide?
Lowe's offers installation services for appliances, cabinetry, carpet, countertops, decks, doors, garage doors, generators, gutters, hardwood flooring, HVAC systems, laminate flooring, lighting, playsets, water heaters, shades, sheds, siding, sinks, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fences, and flooring.
What discounts or savings options are available at Lowe's?
Lowe's offers coupons and special deals, which can be accessed through their app and website. Additionally, they provide free delivery, free haul away, gift cards, free shipping, easy returns, and easy exchanges.
Can I find support for product recalls and safety information at Lowe's?
Yes, product recalls and safety news for items sold by Lowe's are posted on their Recalls and Product Safety News page online.
What nearby places might be useful for a customer visiting Lowe's in Clearwater?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for key and locksmith services, and Tybee's Dog Park, perfect for visitors with pets. Customers might also visit BJ's Gas Station for fueling needs or BJ's Wholesale Club for additional shopping options.
How can transportation options near Lowe's in Clearwater assist customers?
Customers can use nearby gas stations like BJ's Gas Station for refueling, and the store's location on US Highway 19 N makes it easily accessible by car. Additionally, nearby stores such as Kmart and BJ's Wholesale Club offer complementary shopping destinations after visiting Lowe's.