As the trusted home improvement store near you, Lowe’s in Brooksville, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed feedback on customer service; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Product Availability
Customers frequently noted that the store generally has a good selection of products and that they can find what they need.
Checkout Experience
Long wait times and issues with the checkout process were highlighted, with some customers expressing frustration over self-checkout and limited cashier availability.
Delivery Issues
Several reviews mentioned problems with product delivery, including damaged items and poor communication regarding replacements.
Store Condition
The store was described as clean and well-stocked, although some customers reported issues with product organization and difficulty finding items.
NB
Nicole B
3 days ago
5.0
Great store! Sue the cashier was very helpful and kind!
SG
Shawn Gregory
4 days ago
2.0
So expensive,, home Depot is just slightly better
NB
Noah Bertram
Jan 5, 2026
5.0
Nice Lowe's home improvement
GH
Guillermo Hidalgo
Dec 29, 2025
5.0
Got more than enough
CA
Christian Anderson
Dec 6, 2025
1.0
The Brooksville locations garden center sucks. All the plants are just bunched up on top of each other and it doesn’t seem like they move the plants around given a ton of them are rotting on shelves, root bound and missing dirt. 60% of their inventory should be on clearance. Save yourself time and money by going to either a nursery, or the Spring Hill or Lecanto Lowe’s
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Brooksville, FL?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the operating hours of Lowe's Home Improvement in Brooksville, FL?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Can I order products online and pick them up at the Brooksville Lowe's store?
Yes, you can shop online and choose in-store pickup. You'll receive an email when your order is ready for pickup at the store during operating hours.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's provides various installation services including appliances, flooring, lighting, cabinets, roofing, HVAC, and more to assist with your home improvement projects.
What payment options are accepted at Lowe's Brooksville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How can I contact Lowe's Home Improvement customer care?
You can email customer care at customercare@lowes.com or call the main phone number at +1 352-754-6320.
Are there any nearby places where I can get propane while shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is nearby to help with propane supply needs convenient to Lowe's location.
What food options are available near Lowe's Home Improvement in Brooksville?
Several nearby dining options include Pizza Hut, Taco Bell, McDonald's, and Domino's Pizza, perfect for grabbing a meal before or after your shopping trip.
Where can I find automotive services close to Lowe's in Brooksville?
Nearby automotive services include Take 5 Oil Change, Minnie’s Auto & Truck Repair, and AutoNation Ford Brooksville, convenient for vehicle maintenance while you shop.
Does Lowe's provide any special programs or community associations?
Lowe's supports several community programs such as Lowe's Toolbox for Education, Habitat for Humanity, Boys & Girls Clubs of America, and Lowe’s Heroes.