Lowe's Home Improvement

4.2
2530 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Brandon, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1515 E. Brandon Boulevard, Brandon, FL
33511, United States

Hours

Reviews

4.2
2,372 reviews
5 stars
1,396
4 stars
542
3 stars
156
2 stars
79
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.

Product Availability

Several reviews mentioned issues with product availability and inaccurate stock information, leading to customer frustration.

Store Cleanliness

Some customers noted that the store was clean and well-stocked, while others reported it being disorganized and cluttered.

Employee Helpfulness

While some customers praised specific employees for their helpfulness, others experienced a lack of assistance from staff.

Return Policy Issues

Customers expressed dissatisfaction with the return policy and the difficulty in processing returns for defective items.
  • LB
    Luke Blount
    Jan 6, 2026
    5.0
    The costume service here was great they were very helpful and nice thanks Lowe's
  • CJ
    Cyrus Javid
    Dec 27, 2025
    1.0
    Very bad experience at this store. Refused to take back defective item because it was purchased at different store.
  • MP
    monika patel
    Dec 24, 2025
    1.0
    This location do not take defective items return I go other location they take it back without any questions
  • MP
    Mitesh Pipalia
    Dec 22, 2025
    1.0
    The service desk at this Brandon location was very unprofessional and rude. They refused to accept a return for an item that was defective. Because of this experience, I will not be visiting this store again and will instead shop at Home Depot or another Lowe’s location.
  • LC
    Laneesha Castrejon
    Dec 20, 2025
    1.0
    I called and specifically asked if they had polished nickel cabinet hardware I could take home today. He said yes, it's on isle ## and we have plenty of options. Got there and there was no polished nickel. Only satin. They should know what they do/don't carry or the differences in finishes. If not, just tell me you don't know. Wasted my time.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.