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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Brandon, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,262 reviews
5 stars
1,357
4 stars
486
3 stars
152
2 stars
55
1 star
212
What are people saying?
AI-generated from recent customer reviews
Customer Service
Experiences with customer service are mixed; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the variety of products available, but there are complaints about items being out of stock or misrepresented as new.
Delivery Issues
Numerous reviews highlight significant problems with delivery and installation services, including delays and lack of communication.
Store Environment
The store is generally well-organized and stocked, but there are reports of unsanitary conditions and unhelpful staff in certain areas.
- BSBruce Secord1 day ago1.0The public restrooms at this Lowes are a public health risk. January 12, 2026 @ 11:00am. Absolutely vile, hopefully there isn't a child that needs to use the men's room, there health would be at risk.
- MSMatt SolomonJan 4, 20265.0I want to just give a special acknowledgment. My husband and I were in on Saturday, January 3rd. We were buying all kinds of yard and gardening things for our first home together. The loveliest woman who I unfortunately did not get her name was our cashier outside in the garden section. As a gay couple, sometimes we don’t always get the best reactions doing something together. Yet, when she found out it was our first home she was so sweet and so excited for us! She was giving us tips and helping us get signed up for rewards and just made us feel like any other young couple who has no idea what they are doing. I really wish I had thanked her more but I was a bit overwhelmed by the whole list of things. But, I hope she sees this and knows that she filled us with so much joy and we are so thankful.
- JJJoAnnDec 26, 20251.0It was the worst experience I've ever had at any lowes. The assistance management Scott looked me in the face and lied. He refused to match the price for a light fixture at another store. Told me it's not on sale at any other locations. Refused to ever acknowledge the receipts from the 2 other stores in which the same items were purchased. Didn't want to look at the photos of the items from the other locations. 30 minutes later, he honored a similar request for another customer. Drive to another location. Riverview management took the time to listen and assist.
- MFMatthew FournierDec 20, 20255.0I had to complete a complicated return at this Lowe’s and had the BEST customer service experience I’ve had in a long time. John (didn’t get a last name) ,the manager in appliances, was very pleasant and super helpful. I hardly ever leave reviews but I thought this one was necessary as this level of competent and cheerful service is so hard come across these days. I’m very appreciative. Thank you, John!
- MSM SDec 18, 20251.0Horrible customer service. Went to pick up an online order and the older krusty dude and ultra frizzy haired girl at the counter refused to help me. Frizzy told me I had to follow the blue footsteps, which I did. I checked in and no one was there. I grabbed the order myself while Krusty and Frizzy carried on with their conversation and laughing. I walked out and told them "they both need to go back to customer service training class." Krusty laughed, I told him "I wasn't kidding. I had to get the order myself while you two just stood there and carried on a conversation." Thursday 12/18 9pm.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Brandon, FL offer?
Lowe's Home Improvement offers a wide range of products including appliances, building supplies, tools, paint, patio furniture, home décor, flooring, plumbing supplies, garden equipment, and more. They also provide installation, delivery, and pickup services.
What are the operating hours for Lowe's Home Improvement in Brandon, FL?
Lowe's is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas Day.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will be sent if there are changes to your order status.
What payment methods are accepted at Lowe's Home Improvement?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Are there any nearby places to Lowe's where I can get propane?
Yes, Blue Rhino Propane Exchange is located nearby for your propane supply needs, convenient for customers who shop at Lowe's and need propane for grills or heaters.
Where can I find locksmith services near Lowe's Home Improvement?
MinuteKEY and Minute Key key and locksmith services are nearby, providing quick solutions for key making and lock issues when visiting Lowe’s in Brandon, FL.
What local grocery options are close to Lowe's Home Improvement?
Sprouts Farmers Market is a nearby organic grocery and farmers market, ideal for shoppers who want to pick up fresh produce or groceries before or after visiting Lowe's.
Does Lowe's Home Improvement in Brandon, FL offer installation services?
Yes, Lowe’s provides professional installation services including appliances, flooring, cabinets, doors, lighting, and more to assist customers with home improvement projects.
What brands are available at Lowe's Home Improvement?
Lowe’s carries a variety of trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many others for all your home improvement needs.